● Followed up on team members tasks in infrastructure projects related to the data centers.● Report and updated spreadsheets for inventory project.● Hands on technical leader and team player.● Provide end user support to local and remote sites for fast and prompt service.● Planning new system integration and scope to meet the business needs.● Configuring AWS EC2 servers in a cloud environment to meet customer requirements.● Configure AWS security groups for different classes of servers.● Open change management requests for incidents and document changes.● Automation of tasks using Python scripting.● Automation of manual processes to speed up productivity.● Manage and maintain the upkeep of 50,000 servers using HP SIM to resolve break/fix, which resulted in less downtime and more revenue for the company.● Manage and maintain all daily operations in the Data Center.● Providing technical leadership among team engineers.● Support of all Cisco UCS gear in the Data Center.● Create Cisco TAC cases for software and hardware issues.● Provides hardware and design specifications to meet customer’s specific needs based on the project requirements and scope.● Schedules meetings to discuss technical specifications for future builds.● Troubleshoot Linux OS to ensure maximum uptime for large scale Hadoop and database servers.● Provides storage support for Tegile and EMC Datadomain.● Working with Open Stack tools in the Data Center.● Remove servers from the F5 load balancer to perform maintenance.● Continuously upgrading firmware on all Cisco and HP network devices.● Created network automation scripts to install firmware upgrades to increase productivity.● Full documentation and insight into all company’s assets in the datacenter.● Supervise all junior staff on the process and procedures for DCOPS.● Daily network monitoring using Solarwinds.● Manage JIRA ticket queue for all engineers on the team.

● Work with Dc and AC voltage to maintain accurate balance of power.● Configure servers for both Linux and Windows to stage for the provisioning process.● Run fiber cable and test connectivity in the data center.● Familiar with different Linux versions; Centos 6.3, Redhat Enterprise, Scientific Linux 6.5, Ubuntu, Solaris, UNIX, and Fedora.● Provision servers using Collins in a Linux environment.● Develops documentation of SOP’s for the company regarding technical documentation along with policies and procedures to provide to team members.● Provides key contacts on contracts to increase business growth and development in the organization.● Oversee OS deployments to determine what can be done to save time and effort over the duration of the projects● Deployed Zenworks version 11 to 5,000 devices across the enterprise network to improve inventory control and patch management, which cut down on hours to physically install applications and various software.● Perform root cause analysis to determine the problem and document the reason why this happened and how to prevent the problem from happening again in the near future

● Assisted with rack design layouts for servers and switches in the data center taking power feeds into consideration.● Replaced and upgraded field replaceable components such as CDUs, DRAC cards, CPU processors, memory modules, cooling fans and RAID controller cards.● Scheduled contractors to perform work duties beyond the scope of data center operation procedures.● Handled requests via the Service Now ticketing system to create, track and escalate service requests and to track projects.● Performed internal cabling between the data center racks to connect the servers and switches to the network.

● Rack, stack and cabled equipment including: servers, switches, routers, cabinets, CDUs, and cable managers.● Performed daily audits of equipment for failed field components and setup maintenance windows to replace the failed components.● Upgraded field replaceable components such as CPU processors, memory modules and RAID controller cards.● Provided training to other employees on the process and procedures for the data center and various sites.● Scheduled contractors to perform work duties beyond the scope of the datacenter technicians.

● Managed integration and installation of various Information Technology components.● Provided a communication plan for all data center techs.● Responsible for all the inventory audit’s● Documented new process for troubleshooting systems and hardware.● Installed Vmware ESXi on servers to provide graceful failover in the event of a server or hardware failure.

● Diagnosed wiring problems & resolved them using Fluke network tester, T-Berd tester and Sunset tester.● Experience with structured cabling including Cat 5e, Cat 6, coaxial (T1 & DS3), GBICs, SFPs, and Fiber Optic (single-mode & multi-mode) cables.● Work on a daily basis with little direct supervision on cross connect orders for carrier internet connections that utilize BGP or HSRP.● Monitored hardware, software & networks using Kiwi and Big Brother monitoring tools for continual 24/7 operation.● Rack network equipment including; servers, switches, routers, cabinets, and patching panels.