Robert Otterson Email & Phone Number

Georgia, United States

Georgia, United States

Joined the mechatronics and robotics apprentice program from Amazon. Completed certificates for AC/DC, industrial motors, fluid power, and PLCs. Currently working toward the on the job aspect of mechatronic Journeyman certification.

Buford, Georgia, United States

Joined the Mechatronics and Robotics Apprentice Program and transferred to Elite Line Services, a third party partner.Worked in a sortation station filling multiple roles where needed. Roles included Problem Solve/Quality Control, Associate Safety Committee, Line Lead, On the Road Problem Solve, and Yard Marshal.- Oversaw 14+ associates to ensure smooth transition of incoming packages to final sort location before being moved to drivers for delivery. - Communicated with associates/leadership in creating a safe environment within the facility. Performed safety audits to ensure associates had a safe work environment.- Handled problems for Delivery Service Providers to ensure drivers’ routes were ready before departing the delivery station.- Controlled Delivery Service Providers entering, parking, and exiting the building to ensure safe and timely arrival and departure.- Problem solve and quality control with packages using inner troubleshoot tools to ensure all packages could get delivered.- Performed different types of assignments related to the process of deliveries preparation.- Ensured associates are wearing proper PPE and covid approved face masks. Ensured Associates were following social distance guidelines.

Buford, Georgia, United States

- Certified Harley Davidson Technician in diagnostics, maintenance, repair and rebuild.- Performed routine maintenance and aftermarket add-ons for customer motorcycles.- Routinely provide diagnosis and repair of electrical and mechanical problems.- Performed pre-delivery inspection of new motorcycles and finish assembly for showroom sales.- Performed duties as a service advisor including greeting customers, listening to customer concerns and filling out work orders for technicians, writing estimates, calling customers to discuss findings/estimates and to provide updates on their vehicle.

Athens, Georgia, United States

- Certified Harley Davidson, Honda, Yamaha, and Suzuki Technician in diagnostics, maintenance, repair and rebuild of motorcycles and other power-sport equipment (where applicable).- Trained for certifications in Polaris power-sport vehicles.- Performed routine maintenance and aftermarket add-ons for customer motorcycles, ATVs, Motor-cross and Off-road motorcycles.- Routinely provide diagnosis and repair of electrical and mechanical problems.- Performed pre-delivery inspection of new motorcycles and finish assembly for showroom sales.- Performed duties as a service advisor including greeting customers, listening to customer concerns and filling out work orders for technicians, writing estimates, calling customers to discuss findings/estimates and to provide updates on their vehicle.

Conyers, Georgia, United States

- Performed routine maintenance and aftermarket add-ons for customer motorcycles.- Routinely provide diagnosis and repair of electrical and mechanical problems.- Organized work orders and schedules for 4 technicians (including myself) to fulfill work in a timely manner.

Schaumburg, Illinois, United States

- Ensured guests had an enjoyable and entertaining evening. - Served courses and drinks to customers in a timely fashion while ensuring not to distract from the theater-like experience. - Oversaw the bar area as a manager supervising up to 8 people including shifts and reordering supplies.- Greeted customers as they entered and ensured their tickets were in order and handed out seating assignments.

Mundelein, Illinois, United States

- Worked on planning and designing customer jobs.- Performed work needed for remodeling or new construction including rough framing, finish framing, electrical, and plumbing.

Fort Myer, Virginia, United States

- Infantry soldier with an Honorable Discharge as a Sergeant (E-5). - Awarded Expert Infantryman's Badge.- Achieved Airborne certification.- Performed ceremonies and funerals in the Military District of Washington along with guard and riot duties. - Served as team leader for over 4 people.- Maintained both infantry readiness and ceremonial proficiency.

Diploma Of Education, Motorcycle Maintenance And Repair Technology/Technician, 4.0

Activities and Societies: Skills USA - National gold medalist competing in Motorcycle Service Technology.

Associate In Applied Science, Electrical/Computer Engineering Technologies

Harley Davidson Certified Technician

Activities and Societies: Vehicle and Chassis Service

Welding Technology/Welder, 3.67

Oxyfuel Cutting Gas Metal Arc Welding Gas Tungsten Arc Welding