Robert Pabst Email & Phone Number

Remote

• Led client onboarding process, collaborating with cross-functional teams to define and document project requirements, ensuring seamless implementation of Quality Management software solutions.• Conducted comprehensive training sessions for end-users, delivering tailored configurations and providing ongoing technical support to optimize software utilization and enhance user experience.• Troubleshot and addressed any challenges encountered by clients, demonstrating strong problem-solving skills and a solution-oriented approach.• Developed and maintained strong relationships with clients, fostering trust and confidence in the software and services provided.

Westlake, Ohio, United States

• Spearheaded the development, design, and implementation of a cutting-edge, high-volume, and high-scale enterprise-level data warehouse and reporting system.• Collaborated closely with cross-functional teams to architect and engineer the infrastructure required for seamless integration and optimal performance.• Leveraged robust analytical skills and industry knowledge to identify and resolve complex data-related challenges, ensuring data integrity and accuracy throughout the system.• Conducted thorough testing and quality assurance measures to guarantee the functionality and reliability of the data warehouse and reporting system.

Westlake, Ohio, United States

• Developed and maintained robust quality systems pertaining to cosmetics production, ensuring adherence to industry standards and regulatory requirements.• Served as the key liaison between multiple organizational levels, effectively addressing quality concerns regarding product performance and customer satisfaction.• Team Member for the implementation of JDE One World ERP software, successfully guiding the users through the transition process.• Spearheaded the QPMS software implementation project, overseeing its successful execution and integration within the organization.

Westlake, Ohio, United States

• Introduced the first PC into the laboratory and created customized software with the purpose of simplifying routine tasks and earned promotions with an ability to quickly master complex concepts, and welcome more responsibility.