Arcata X, Inc (House of Extracts) holds and operates both Lightwork Distributors and Arcata Xtracts, both first moving, innovative cannabis companies located in Humboldt County, California.

Private, boutique consulting firm specializing in helping business leaders identify and capitalize on unseen opportunities, build high performance teams & organizations, and address high value concerns of all types.

Upward Hound is an organization devoted to the rescue, rehabilitation, and rehoming of dogs in need.Finding pets their forever homes!

Short term role focused on identifying key areas for improvement within the professional services team and aligning reporting metrics and formats with the overall organizational goals.

Short term operational position, focused on onboarding several new key accounts, managing several existing key accounts and executing several continuous quality improvement projects.

Responsible for bridging the gap between legal/compliance and technology in an effort to develop and implement a longer term strategy for the compliance/info sec business unit.•Performed a comprehensive, enterprise wide technology security audit and risk analysis by analyzing 81 applications, their teams and core processes•Led remediation efforts to resolve compliance issues and mitigate identified security risks •Identified and drove process improvement initiatives by utilizing LEAN, Six Sigma Methodology•Audited internal quality management system responsible for the continued delivery of a Medical Device Data System(MDDS)

Responsible for the Planning, Direction, Oversight and Financial Management of major/high value projects across the enterprise.•Directed enterprise level projects for the executive team•Implemented an FDA Registered Quality Management System for the delivery of a Class I Medical Device.•Identified and drove process improvement initiatives by utilizing LEAN, Six Sigma Methodology•Assisted in negotiating government (Federal, State and Local) contracts and SOW’s.•Fulfilled technology and service contracts for new clients•Leveraged project successes and key relationships to drive top line expansion

PRODUCT MANAGEMENT (Response Manager)Coordinated and managed new client installations and major platform migrations for the customer base. Member of the core product management team, responsible for collaborating on strategic product management related activities including but not limited to: Annual Revenue Retention, Product Lifecycle Strategy, Product Road Mapping, Product Showcases, Feature Decomposition, Feature Grooming, Feature Prioritization, Customer Needs Analysis and Decomposition, Release Planning, Launch Strategies, Platform Migration Strategies.•Directed day-to-day activities of an 8 person engineering team.•Led new client implementations and major platform migrations.•Created an 18-month strategic product roadmap including core product enhancements and potential acquisition targets.•Retained annual recurring revenues (+13MM) by increasing client satisfaction levels and reducing attrition rates by 35%.•Increased overall efficiency several hundred percent by using A3 technique, implementing LEAN practices and aligning cross-functional activities within the value stream.COMPLIANCE OFFICER ◦ Arcata, Ca.•Ensured overall adherence to HIPAA ‘compliant’ best practices.•Conducted HIPAA training and refresher courses.•Established and ensured adherence to local best practices and processes related to day-to-day activities.•Technology representative and active member of the Enterprise Corporate Compliance committee.FACILITY DIRECTOR ◦ Arcata, Ca.•Created annual strategic initiatives for the utilization of facility assets based on direction of the organization and executive vision.•Served as local HR representative for the facility, ensuring adherence to California HR Law, regulations and guidelines.

Manage a highly motivated,cross functional team; responsible for the successful integration of our ePCR solution into the pre hospital marketplace.

Responsible for the coordination of all Software Development, Quality Assurance and Technical Support/Customer Service activities within the HWS organization. Ultimately responsible for the satisfaction of all customers and keeping attrition rates to a minimum. Manage internal dissemination of critical information, leading to the creation of new features and functionality within existing software as well as new product development. Also responsible for all sales activity within HWS

Individually responsible for establishing and maintaining national sales within the HWS organization. Responsible for all forecasting, lead generation, contact management, relationship building/maintenance, pipeline management, establishing sales metrics, analytics, all technical demonstrations, trade show coordination, user group coordination, sales strategy development, sales strategy execution. Also responsible for the success of all software deployments to new or existing customers.

Responsible for the satisfaction and expansion of the existing customer base. Provided technical assistance from a high level systems perspective to ensure the most effective use of the entire software suite.Internal dissemination of critical information, leading to the creation of new features and functionality as well as the development of new products.

Responsible for the configuration and deployment of the entire software suite to new customers. Also managed the technical support team and was responsible for the resolution of escalated technical support issues.Also responsible for the purchase, configuration and delivery of all hardware resold.

Responsible for business development and management/coordination of projects for this environmentally conscious, environmental management firm.

Provided independent bookkeeping and tax preparation services to individuals and local businesses.

Managed the day to day operations of several restaurants and rental properties in the Ohio State University campus area.

Responsible for the night audit functionality and day to day bookkeeping tasks.

Filled a variety of positions relating to the field of accounting. Tasks ranging from collections, reconciliations, cash management and financial auditing.