Robert Patterson Email & Phone Number

Gourmet infused honey company

Key West, Florida

Pompano Beach

Front of house operations

Singer Island, Florida

- I take ownership of all guest assistance concerns regarding service and/or accommodations & expeditiously resolved them keeping both the guest and property interest in line ensuring high guest resolution satisfaction.- Monitor and review financial transactions to ensure that expenditures were authorized and reported accordingly- Maintained standards for.

Orlando, Florida Area

Overnight manager, auditor.

• Answered inquiries pertaining to hotel policies and services and resolved occupants' complaints
• Managed and maintained temporary and permanent lodging facilities
• Observed and monitored performance to ensure efficient operations and adherence to facility'spolicies and procedures
• Inspected guest rooms, public areas, and grounds for cleanliness and appearance

Jacksonville, Florida Area

Set up or banquets, met personally with guest to fulfill their needs and expectations.

• Ensured customer satisfaction by monitoring needs and filling special requests
• Provided quick, efficient and friendly service to customers
• Boosted customer base and established repeat clientele

• Supervised and scheduled wait staff and kitchen personnel
• Interviewed, hired, and trained personnel
• Monitored day-to-day operations to ensure compliance with established standards of productquality, service and clientele
• Ordered food products and inventory; performed weekly, monthly, quarterly inventory

B.S, Hospitality Management

Bachelor Of Arts (B.A.), Hospitality Administration/Management

Associate Of Arts (A.A.), General Studies, 3.0