Robert Pattison Email & Phone Number

Mountain View, Ca, Us

Santa Clara

• Leading and managing central reliability engineering team responsible for the reliability innovation and deployment across Cisco’s high technology product lines.• Provide Business Units with Design for Reliability support, tools and best practices to ensure unrivaled customer experience. Inclusive of availability analysis, stress analysis, FMEA and fault insertion. • Engage with internal and external customers on reliability issues• Responsible for development and maintenance of Cisco’s predicted MTBF methodology, RDT and ORT processes.• Development of strong cross functional collaborative relationships.

• Leading and managing PSE’s for multiple LAN Switching and Storage Business Units.• Provide Business Units with new product design input focused on the customer experience with the product.• Handle sustaining engineering problem isolation and field notification issues.• Monitor the health of products in the field through data and root cause analysis.• Work on initiatives cross functionally that relate to technical services organization.• Developing strong relationships collaborating with cross company colleagues, heavily interfacing with manufacturing & engineering.

• Graded the success of projects based upon inputs from development milestones.• Understood product dependencies with regard to manufacturing.• Key member of NPIE steering committee• Drove MCN process change for BU’s, outsource model, cutting qualification time by a factor of 4.• Managed multiple NPI functions across several (ISBU,GSBU,TMG) business units, including Program managers, Supply Operations, Electrical and Mechanical NPIE’s, fully responsible for proto delivery, costing, material supply and dfm during new product release as well as sustaining support.• Key contributor to Cisco’s UDI policy. • Key contributor to Cisco’s RoHS implementation.