Design and fabricate puzzles for escape room company called Puzzle Break. Parts primarily designed in Solidworks or Fusion 360, then 3D printed or laser cut. Puzzles were programmed on Arduino micro controllers and various PCB features for ethernet connections, buttons, switches, sensors, etc.Program and operate Shopbot Alpha CNC router for various applications and customersCoordinate contract laser cutting jobs with customers, from writing quotes to delivering final product; clarifying job details and time frame, while managing customer expectationsWrite technical documentation for customers who buy laser cutters, outlining information such as: safety requirements, routine maintenance, and in-depth how-to-use sectionsAssemble, build, and precisely calibrate custom ordered laser cutters for delivery to various clients for turn-key operation, then install these laser cutters in clients spacesPerform customer service on laser cutters by helping customers solve problems over the phone/email, or completing the repairs in personDesign wiring diagram for laser cutters to aid in diagnosis and troubleshooting of electro-mechanical malfunctionsCarry out electrical alterations to laser cutters including rerouting wires, cutting, stripping, crimping and soldering wires to various electrical components

Instruct classes at Artisan’s Asylum for students, young professionals, and the general public to allow independent laser cutting operationWork with students to ensure a comprehensive understanding of the machines mechanics, safety guidelines, and design optimization techniquesWrite instructional class guidelines to help students through the whole learning process. These are often project based classes used to teach laser cutting using fun and functional projects

Supervise front-end and trained baggers and cashiersOrganize break schedule and planned cashier and bagger placementsClose store three nights a week: collected cashier drawers, collected carts, locked doorsFace of company front end; responsible for resolving customer complaints and requests