Robert Pew Email & Phone Number

El Paso, Tx, Us

Killeen/Temple, Texas Area

- Depot level management of telecommunication systems, both tactical and fixed. - Provide support to the Central Region of the United States along with other locations throughout the world- Manager of over 4500 platform based satellite systems to include installation, upgrades, training, and configuration management- Trained over 300 customers on system configuration reducing downtime by 30%

El Paso, Texas Area

10/2008-5/2015 Engineering Solutions and Products Inc. LLC Team Leader Field Service Representative (FSR) Joint Battle Command-Platform (Blue Force Tracking) Responsible for 1st Armored Division along with four Brigades and other associated units to include: Military Police, Air Defense, and other specialized units. Manager of over 3000 platform based satellite systems to include installation, upgrades, training, and configuration management Trained over 200 customers on system configuration reducing downtime by 30% Directly led 7 personnel along with multiple teams of technicians, installers and logistics personnel during installation and training events.  Managed the Joint Battle Command (JBC-P) portion of the Army’s Network Integrated Evaluation (NIE) including 10 personnel in the integration of over 400 systems and their interfaces to other radio networks and sensors.  Recognized by Program Manager and customers for excellence during NIE for leadership and technical expertise.  Served as FSR for two Brigades composed of over 630 Blue Force Tracker systems located in Kuwait, Egypt, and Qatar in 2010. Conducted on site repair of 800 systems, training of over 50 personnel on operations and troubleshooting, and software upgrades of all BFT’s. - resulting in 25% reduction of system downtime

Killeen/Temple, Texas Area

02/2008–10/2008 Man Tech International Corporation, Ft. Hood, TX Regional Support Center Site Manager maintenance and refurbishment of Army Communications SystemsProgram manager responsible for the maintenance and repair of multiple telecommunication systems returning from South West Asia Managed $1.6M+ budget in personnel and procurement Authored and approved bids of $3.6M+ for telecommunications projects Supervised 65 personnel with 10 first line supervisors, deployed to three regions including Iraq and Afghanistan Developed two year expansion plans to increase budget by 20% and personnel by 10%  Led ISO-9000 Det Norske Vertas Management Certification for site Ensured six unique statements of work were followed and completed, reduced time requirements by 30%.  Managed personnel and equipment during surge periods, projected personnel requirements ensuring mission constraints were met at four locations.09/2006 –11/2007 ManTech International Corporation, Ar Ramadi, Iraq Field Service Representative, Electronic Warfare SystemsProject manager of the installation and maintenance of over 1500 pieces of Electronic Warfare equipment worth over seven million dollars in direct support of over 6,300 Soldiers, Marines, Airmen and civilians.  Directed multiple agencies in resolving long standing issues in both managerial and technical arenas. Reduced, ensured safety of personnel, trained incoming personnel resulted in reeducation of equipment downtime by 30%. Ensured quality control of all systems prior to installations and during operation.  Developed matrix for compliance by installation / maintenance team and customers to follow. .

Fort Hood, Texas

3/30/1982 – 1/11/2006 United States Air Force (USAF) SummaryServed in the USAF for 25 years, honorably discharged. Managed multiple projects and personnel throughout career. Ground Communications 2E173. Managed, maintained, instructed telecommunications systems to component level to include Ground to Air Communications, Point-to Point Communications, Secure Communications: Transmitters, Receivers, Transceivers, Communications Counsels, Close-Circuit Television Systems, both Tactical and Fixed Communication systems. Accomplishments include: Meritorious Service Medal, Three Accommodation Medals, Unit Citation with Valor (Desert Storm), and Humanitarian Medal (Loma Prieta earthquake 1989).08/2003 –09/2006 United States Air Force (USAF), Fort Hood, AIN, TX Chief Radio MaintenanceManaged over 100 electronic technicians and ten supervisors located throughout CONUS and overseas, consisting of five different career fields. Resolved both personnel and technical issues by utilizing training and managerial skills.  Managed and controlled 60 communications pallets for up-armored vehicles, 15 satellite based telecommunication switches and routers. Resolved conflicts with customers, suppliers, and end-users as well as reduced installation time by 40%.  Managed and maintained the groups’ quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods, and personnel certifications.  Maintained a working knowledge of government and industry quality assurance codes and standards. Formulated and maintained quality assurance objectives complementary to corporate policies and goals. Interpreted and communicated quality assurance philosophy to key personnel in the organization. Led Group through major Compliance Inspection. Ensured 100% compliance in four diverse functional areas involving 25 Compliance Objectives. Venerated by Commander for Outstanding Management/Leadership.

04/1998 –08/2003 USAF, Kessler AFB, MS Telecommunications Instructor / Shift Supervisor Shift supervisor for over 20 instructors. Ensured currency of certifications through both personal inspections and administrative compliance.  Taught 400 hours of 878-hour College accredited course in telecommunications theory, reoccurring maintenance, and repair at the component-level--class average 92%. Instructed over 1000 Airmen in 5-year tenure.  Orchestrated new classroom presentations using MS Power Point, Excel, Project, and Smart Board software / hardware. Created teaching procedures for new blocks of instruction and reduced training time by 25%.  Teacher at local community college instructed Data Communications laboratory-based courses and pulse width modulation / wideband techniques -- class average 94%.

01/1988-04/1998 United States Air Force (USAF), Travis AFB, CASupervisor, Quality Control Technician, Electronics technicianSupervised eight personnel in the testing, inspecting, overhauling, and modifying over 180 equipment items worth in excess of $1.4 million used to support over 160,000 aircraft annually. Actions ensured no aircraft communications related incidents.  Inspected and accepted the installation of an alternate Command Post consisting of 300 fiber optic drops and associated switches.  Managed team of five quality control technicians spanning ten different telecommunications specialties for over seven years. Developed new progressive approaches to improving quality processes and solving quality assurance problems. Led team in promoting a production-ownership of quality. Maintained a working knowledge of government and industry quality assurance codes and standards.  Designed and implemented quality assurance training programs for personnel and assorted telecommunications equipment resulting in the reduction of errors by 35%. Worked closely with purchasing staff to establish supplier quality performance criteria and monitor supplier performance.  Managed and provided training on the troubleshooting and repair, to the component level, of point-to-point radio communications to include data-link, amplitude modulated and frequency modulated transmitters, receivers, transceivers varying in frequency ranges from 16 KHz to 3 GHz.

Master Of Business Administration (Mba), Mba, 3.6

Masters Business Administration: University of Phoenix April 2014. Human Capital Management; Business Law; Organizational Leadership.

Associate'S Degree, Associate Of Applied Science In Instructor Of Technology In Military Science, 3.0

Instruction development, Curriculum development, Public Speaking, Electronics

Associate Of Applied Science Electronic Systems Technology, Industrial Electronics Technology/Technician, 3.0

Telecommunications, Analog and Digital communications, encryption techniques, Fiber Optics, Radio Frequency Propagation, electronics theory

Industrial Technology, Project Management / Progam Managemnt, 3.0

Quality Control, Business processes, Time management, Safety, Manufacturing