Robert Phan Email & Phone Number

Olde West Chester, Oh, Us

• Automate and streamline operations and processes.• Design and implement CI/CD pipelines to ensure smooth software delivery.• Monitor and maintain infrastructure and application performance.• Collaborate with development/application teams to ensure seamless integration and deployment.• Ensure security and compliance across all systems and processes.• Troubleshoot and resolve issues in development, testing, and production environments.• Develop and maintain configuration management processes and procedures.• Ensure consistency and accuracy of configuration items across all environments.• Implement and manage version control systems.• Coordinate with development and operations teams to manage configuration changes.• Create and maintain configuration management documentation.• Conduct audits and reviews to ensure compliance with configuration management policies.• Provide training and support to team members on configuration management tools and processes.• Develop and implement change management strategies and plans.• Assess the impact of changes and ensure readiness across the organization.• Coordinate and communicate change activities with stakeholders.• Monitor and report on the progress of change initiatives.• Facilitate change management meetings and workshops.• Identify and mitigate risks associated with changes.• Provide support and guidance to teams during the change process.

• Installing, repairing, and maintaining computer software.• Provides basic to highly complex technical support to resolve wireless carrier activation/set up, configuration and usability questions for end customers.• Implement installation, instruct and coordinate client use of video conferencing systems/applications.• Oversee the daily performance of computer systems.• Troubleshoot hardware and service problems and facilitates carrier support calls as necessary.• Providing technical expertise and counsel to management, other organizations, and special projects.• Maintains the security standards of the PCs through updates to the security software.• Fighting rootkits with basic and advanced tools.• Recovery system data, including restoring to normal operation using Symantec, Microsoft, and third party programs.• Accurately document instances of hardware failure, repair, installation, and removal.

Dr. Robert Ringgenberg D.D.S., Inc

• Installed and maintained computer hardware, software and networks.• Maintained current and accurate inventory of technology hardware, software and resources.• Integrated, deployed, and supported mobile devices.• Creation, removal, and maintained security and integrity of Active Directory at administrator level.• Troubleshoot all technological issues day to day.• Provided Subject Matter Expertise in the areas of IT & Mobility.• Provided tools to proactively and reactively assure that the Email & Mobility Operations environments are operating at an optimal level.• Provided leadership and mentored to other within the group regard to IT matters.• Maintained and secured wireless connectivity utilizing WPA/WPA2.• Implemented software programs/packages, utility applications and install operating systems• Established email accounts and IP addresses, carries out upgrades of memory and hard drive systems.• Support development and implementation of new computer projects and new hardware installations.• Hardware configuration, troubleshoot, and problem resolution experience on the following platforms: Android, iOS, and RIM (smartphones & tablets).• Administered, maintained, supported, troubleshoot and optimized mobile solution presently in place while making suggestions and adjustments to future needs.

• Studied Ammonia transport in Human Colonic T-84 cells.• Assisted staff and clients in the design, execution and evaluation of research projects.• Analyzed and interpret the results of own research.• Well trained on all lab equipment