Robert Plummer Email & Phone Number

London

London, United Kingdom

My role at ING included moving the support focus for the Global Fidessa trading application from Amsterdam to London. This entailed documenting the existing support procedures and enhancing them where possible. I have authored the new user onboarding process now being implemented by the Bank. I am employed to bolster the London Support team effort and as such deal with internal traders and external customers and vendors on a daily basis. Typical issues range from trader education to FIX message troubleshooting, broker connectivity and algo concerns. Additional work has included IT Risk reporting and evidencing, troubleshooting file delivery/feed issues, connectivity trouble shooting, DR testing and onboarding. I also worked on desk decommissioning ensuring no route to market was left available for the removed traders and remaining flow was directed to the correct desks for action. Market data was removed from these accounts to avoid additional charges. I enjoy good relationships with all the other teams I interface with allowing me to deliver change across departments quickly.

London, United Kingdom

Employed to work on the MiFID II program I was responsible for ensuring all Order Record Keeping exchange requirements were met by the bank. I also looked at the proposed in house short / long code tool and advised on additional requirements that were later proved correct. With the work now nearing completion I am looking for a new role.

London, United Kingdom

I was employed to work on the implementation and test the installation of a new Fidessa XTP back end order routing system coving equity exchanges such as LSE, Xetra Frantfurt and Vienna, MTA, NasdaqOMX equities and BATS as well as derivative exchanges like Eurex, CME , Euronext, IDEM and ICE (all exchanges). Equity quoting, anonymous quoting and dark pool orders were all covered and I worked with clients to ensure their UAT was conducted successfully before they migrated to the new platform. My previous experiences with Fidessa enabled me to highlight potential risks before they became issues and mitigate them. My test scripts were designed to test the installed infrastructure while remaining aligned with the ABN requirements. Fix Technician was used to speed up the testing process. My knowledge of trading systems and exchange connectivity have been useful in designing solutions to discovered issues and have brought the project to the go live point on time. Part of the role has been to ensure the solution provides all the functionality offered by the exchanges or, where this is not possible, is acceptable by the business. As such, facing off to senior business management has been part of the remit.

London, United Kingdom

Robert started working at Nomura as contractor, employed to manage the global roll out of a new futures trading platform and its integration into the existing support structure. In March of 2014, the roll in Futures Connectivity became available and was offered to him. His duties have therefore extended to cover all client facing applications, the integration of these into the middle office and he is responsible for onboarding all new internal and external clients covering FIX DMA and worked order flows.His small team has to work with the rest of the global connectivity staff in Nomura and they face many challenges including communication between regions and different regulatory structures, among others, which he is currently addressing.The constantly changing futures trading environment and the bespoke requests received from clients ensure that days are long and that Robert is never bored.

London, United Kingdom

Robert joined Headstrong as a futures and options SME ande quickly went to work with a customer as they implemented a post trade risk system for futrues and equities. This required Robert to quickly learn about the software functionality and business requirements and design solutions where these did not match. For the same customer he also conducted a trading system review, including views on the big build or buy question.On later projects Robert again demonstrated his ability to learn systems and business processes quickly including working as a BA on an inhouse developed equity clearing and settlement system where the requirement was to commersialise the product, a similar review and recommendation for a large Spanish bank which required Robert to live abroad for a period of time.Robert was later promoted to Engagement Manger where he used his skills to manage a challenging customer with a diverse protfolio of projects. These projects were staffed by on and off site team members with the majority off shore. Management of staffing levels, ensuring projects remained on track in terms of both budget and time were part of his remit.

Project manager for exchange connectivity and client migration to new technologies.

London, United Kingdom

Robert was employed to bring his knowledge of futures and options to FIdessa to enhance the development of the Fidessa derivativies offering enabling it to compete with the best systems available. In charge of developing the pre trade risk management piece and enhancing it to include equities and cfd's in addition to futures. He was also able to use his client relationship skills to establish good relations with "early adopter" clients who were testing the new functionality and worked with them to develop future enhancements. Also part of the new build team. Later work on the FIX engine allowed incoming RIC codes to be "deconstructed" and remade into Fidessa supported codes for onward DMA.Specific responsibilites included:Enhanments to the derivative environmentTesting functional and non functional aspects of developed softwareFirst point of contact for derivative issuesQA testing of client enhancementsSystem implementationsDesign and spec solutions to enable the software to function at its fullest ability

Robert was responsible for front and post trade support for Futures and Options for a global customer base. On arrival Robert quickly built a team from scratch to support this and established a follow the sun model to achieve this. A hands on approach made him the first point of contact for incidents and issues. He was responsible for the planning, testing and implementation of all enhancements, client on-boards as well as exchange and vendor upgrades. The client base included some 30 external client banks with over 600 registered users. The environment consisted of vendor technology from GL, SunGARD, Ffastfill, OBMS, ITRS, Sybase, Oracle, Clearvision and in house developed applications.Core resposibilities included:Trade support management for vendor supplied products for 600+ users.Formation of and team management of 7 staff members.Development of in house issue tracking systems and implementation of new systems monitoring practices.Building and maintaining strong business relationships to ensure the support model offered met business requirements.Introduce new structure and processes to improve service delivery.Pre production software testing including both client and server software. Functional, non functional and UAT testing.Plan and install packages for multiple locations.Implementation of thin client trading solution.Client on-boarding and creation of required documentation.Establishment of FIX environment for customer DMA trading Establishment of official rules of engagement.

London, United Kingdom

Robert was employed to establish a support function for the bespoke brokerage service provided by Sanwa Futures. With little resourse to call on, he learned quickly and established a reputation for "getting the job done", and covered all areas of support from desktop through to trading applications and exchange connectivity and web developement.Specific responsibilities included:Support of GL and PATS trading applications.Implementation and support of Checkpoint firewalls and Internet connectivity for traders.Creation of Intranet bases repository of application recovery data.Planing, testing and implementation of new systems or software versionsBuild strong relationships with US couterparts, vendors, contractors, customers and management.

London, United Kingdom

Robert was a registered LIFFE floor trader and specialised in Short Sterling and Euribor futures and options. He also helped develop the new talent and took part in regular training sessions where he imparted his knowledge to new recruits.

Mcse

Education record