Robert Pollack Email & Phone Number

Fort Lauderdale, FL, US

Miami, Florida, United States

A future thinking support center for FIU Online students. teachers and staff dedicate to tier 1 service.

Florida, United States

Miami, Florida

Assisting to Manage the daily workings of Canvas and related online support for FIU

Miami, Florida

I manage the Canvas LMS that supports all FIU students. I also test and implement new LTI integrations as requested. I attend learning seminars and work closely with instructional designers to meet the needs of their course and thereby the students of FIU.

Florida

Create and manage a learning system and remote courses. Implementing long term learning solutions for clients both domestic, foreign, internal and external. Manage SOP creation for the learning and development department. Create and edit videos related to business advertising and promotion using a varitity of software applications.

Payroll and training database coordinator working with the executive team and business analysis to help improve the current systems.Worked closely with the quality development staff in creating updated quality monitoring forms in Excel, and the Standard Operating procedures.Designing power point presentations, created SharePoint site, blogs, and online.

Payroll and training database coordinator.Curriculum design: creating training manuals and lesson plans. Designing power point presentations and technological education tools. I have trained classes from 2 agents up to 60 and have managed 2 day programs to 4 weeks.

Quality assurance and monitoring of pharmaceutical agents.Evaluating, assessing, and providing feedback to agents.Training pharmaceutical agents on systems and programs.

Maintained contacts with both doctor's offices and pharmacies on a monthly basis.Held assistant supervisory position and supported floor staff.

Assisted students with placement in local job markets.Head of Multiple Projects for New Student Week.

Maintained high levels of customer service for thousands of customers a day.Shadowed management weekly to gain insight and experience.

Masters Degree, Educational Information Technology

Masters degree in understanding, developing and implementing learning experiences in the virtual space and augmenting traditional learning.

Bachelor'S, Business Administration

Bachelor'S Degree, Business Administration

Ba, Business Human Resources

Activities and Societies: Theater, Earlham Hiring Committee, New Student Week Volunteer.