Robert Proctor Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Ut, Us

Irving, Texas, Us

• Maintain VMware 6.7 Cluster encompassing 3300 VMs and 9 PureStorage Arrays, predominantly Cisco UCS blade and C Seriesr• Creates and maintains system procedural and technical documentation• SME for all Citrix Netscaler Loadbalancers.• Implementation of Rubrik snapshots and backups.• Implements and deploys Windows and Linux based systems.• Perform regular security patching, maintenance and upgrades.• Create and maintain automation scripting using MS Powershell.• Build Docker/Kubernetes Cluster using CentOS.• Part of team moving to a true DevOps environment using Terraform, Ansible and Octopus. • Take responsibility for Dev and Production AWS environments.

Carmel, Indiana, Us

• Ensure HIPAA Compliance at Colocation Datacenter.• Create and implement hardware refresh policy.• Set up and manage internal and external monitoring to ensure SLAs are met. • Create custom graphical interface for Internal Ticketing System.• Transition from vertical application architecture to horizontal load balanced environment.• Create VM templates for server setup, CentOS and DB2.• Initiate buildout of Westcoast second datacenter for production sites and disaster recovery site.• Source and install new PBX.

Boca Raton, Florida, Us

• Managed offshore monitoring team, setting up of runbook, Procedure manuals.• Datacenter migration for 180 Windows 2008 & 2012 servers and multiple domains, transition from hardware to VMware.• Maintained VMware hosts using ESXI 5.5 and 6.0.• Team in charge of all Server builds.• Migration of 6 SQL active active cluster pairs.• Setup of multiple 2012 SQL instances with Netapp attached LUNs.• Setting up of multiple domains across international datacenters.• Setting up Windows infrastructure in 7 datacenters worldwide.• Managed team in charge of day to day Hosted clients.• Analytical reporting of Client alerts and outages.• Responsible for a 50% decrease in monthly alert volumes.• Negotiated and on boarded a third party SQL vendor to take over SQL duties.• Maintained a high availability environment with 99.9% uptime while typically achieving 99.98%• Responsible for configuration of Dell servers, blades, switches and setting up iSCSI.• Setting up of sub Domains.• Client restoration of SQL databases.• Primary Disaster Recovery Engineer, including use of NetApp’s OSSV.• Co-Engineered and executed datacenter relocation.• Performed on-call duties and responded to high priority events within 5 minutes.

Indianapolis, In, Us

• Co-ordinated complete website rebuild of company SaaS application product using SQL and .NET.• Responsible for 4 local, 2 remote employees/contractors.• Helped sales force demonstrated software offerings.• Acted as the intermediary between sales and IT staff.• Lead contract negotiations for Colocation service provider.• Operational support of 24 x 7 x 365 Hosted application solutions.• Monitor uptime and responsiveness of multiple hosted solutions.• Point of contact for FDIC audit and risk assessment.• Set up plan for replacement and proactive maintenance of hardware.

• Supervisory role over corporate WAN, LAN, internal and external domains.• Managed 4 IT employees.• Designed and implemented intranet services using Coldfusion and SQL.• Designed and coordinated custom web applications for various tasks.• Developed an MPLS network for 7 remote sites plan with VoIP and Presence over a private network.• Transitioned from a single server to a fiber backbone multi-server environment with scalability and redundancy

• Maintained computer network as well as telecommunications systems.• Performed preventative maintenance in addition to troubleshooting of communication systems.• Negotiated and oversaw installation of frame relay between multiple sites.• Negotiated and installed PBX phone system and administered ~180 connections.• Created strategy for disaster prevention.• Maintained network security and backup.• Converted all existing relational databases to SQL.• Managed internal as well as external domains, using Coldfusion