Robert Proctor Email & Phone Number

Salt Lake City, UT, US

Irving, Texas, US

• Maintain VMware 6.7 Cluster encompassing 3300 VMs and 9 PureStorage Arrays, predominantly Cisco UCS blade and C Seriesr
• Creates and maintains system procedural and technical documentation
• SME for all Citrix Netscaler Loadbalancers.
• Implementation of Rubrik snapshots and backups.
• Implements and deploys Windows and Linux based systems.
• Perform regular security patching, maintenance and upgrades.

Carmel, Indiana, US

• Ensure HIPAA Compliance at Colocation Datacenter.
• Create and implement hardware refresh policy.
• Set up and manage internal and external monitoring to ensure SLAs are met.
• Create custom graphical interface for Internal Ticketing System.
• Transition from vertical application architecture to horizontal load balanced environment.
• Create VM templates for server setup, CentOS and DB2.

Boca Raton, Florida, US

• Managed offshore monitoring team, setting up of runbook, Procedure manuals.
• Datacenter migration for 180 Windows 2008 & 2012 servers and multiple domains, transition from hardware to VMware.
• Maintained VMware hosts using ESXI 5.5 and 6.0.
• Team in charge of all Server builds.
• Migration of 6 SQL active active cluster pairs.
• Setup of multiple 2012 SQL instances with Netapp attached LUNs.

Indianapolis, IN, US

• Co-ordinated complete website rebuild of company SaaS application product using SQL and.NET.
• Responsible for 4 local, 2 remote employees/contractors.
• Helped sales force demonstrated software offerings.
• Acted as the intermediary between sales and IT staff.
• Lead contract negotiations for Colocation service provider.
• Operational support of 24 x 7 x 365 Hosted application solutions.

• Supervisory role over corporate WAN, LAN, internal and external domains.
• Managed 4 IT employees.
• Designed and implemented intranet services using Coldfusion and SQL.
• Designed and coordinated custom web applications for various tasks.
• Developed an MPLS network for 7 remote sites plan with VoIP and Presence over a private network.
• Transitioned from a single server to a fiber backbone multi-server environment with scalability and redundancy

• Maintained computer network as well as telecommunications systems.
• Performed preventative maintenance in addition to troubleshooting of communication systems.
• Negotiated and oversaw installation of frame relay between multiple sites.
• Negotiated and installed PBX phone system and administered ~180 connections.
• Created strategy for disaster prevention.
• Maintained network security and backup.