Robert R. Email & Phone Number

Avon, Co

Handling the East Coast Market from South Carolina and North to Maine. Servicing some states in the mid-west as well as locations South of I-70 in Denver.

Avon, Co

Contracting and planning all groups of 20 rooms or less on peak with assisting with all wedding room blocks.

Avon, Co

Planning corporate, social and government groups for Park Hyatt Beaver Creek Resort & Spa.

Beaver Creek, Co

-2016, Leader of the 3rd Quarter recognition. -Source new Job Candidates and handle all J1 Visa sponsorships.-Hiring, Onboarding/Exiting and handling confidential employee information.-Working with Community Services.-Conducting Orientations/Trainings.-Background checks.

Beaver Creek, Co

-Handled, Deployed all Sales & Catering Leads.-Managed all Group & Social Room Blocks.-Conducted Sales Site Tours for Clients.-In constant contact with VIP guests and Corporate Meeting Planners.-Trained and developed other Sales Team Members.-Communicated with all departments for upcoming groups & client arrivals.-Handled blocking and billing of guest rooms/folios.-Worked with Envision, Opera, Reserve, Outlook and other systems.

Bachelor Gulch, Co

Provided positive and aggressive coordinating to ensure maximum guest experience potential* Coordinated all in house meeting requests from all departments* Trained new Ladies and Gentlemen joining the Meeting and Special Events team in all systems* Booked and coordinated all Anderson’s Cabin Catering leads to help drive top line catering revenue in excess of$166,000.* Supported Director of Catering Sales, two event managers to improve service and value to the customer* Involved with processes to innovate and improve the guest experience* Owned and energized the Meeting and Special Events “Wildly Important Goals” goals.* Owned, managed corporate and social groups from a planning and onsite perspective* Operationally advanced in Marsha, Delphi, Mystique, and Opera hotel systems

Developed relationships with internal Ladies & Gentlemen as well as meeting planners. Worked in all areas of the hotel with a focus on event planning and sales contracts over the last 3 years.

Fully trained on daily front office tasks as well as overnight audit duties* Upsold arriving guests to help drive top line room revenue* Successfully executed club level and VIP arrival/departure processes* Communicated with front drive team, bell staff, and housekeeping* Effectively developed and managed relationships with key VIP’s and secured relationships with hotel partners.

Provided positive and aggressive leadership to ensure supreme guest engagement* Trained and developed all new ladies and gentlemen* Aligned the ladies and gentlemen with company goals by conducting monthly meetings to focus on standards,employee and guest engagement, as to increase Gallup scores.* Scheduled all Ladies and Gentlemen according to business levels* Effectively developed and managed relationships with hotel departments to facilitate smooth arrival, in houseand departure processes.

Bachelors, Hospitality And Tourism Managment, Hospitality And Tourism Managment

Activities and Societies: Basketball, Rugby, golfStudied hospitality & tourism management while working weekends as a server. Obtained a 4.

Bachelor'S Degree, Hospitality, Tourism Management, 3.5

B.S. Degree, Arts And Sciences; Hospitality And Tourism Management

Played hard, studied & worked hard.