Robert Rae Email & Phone Number

Vancouver, Bc, Ca

Vancouver, Canada Area

• Design and create SAP BI and Crystal Reports using SQL language and universes• Investigate relationships between disparate data sets• Validation and quality control of produced data sets and reports• Create automated procedures for data warehouse tables • Implement creative solutions using existing reporting platforms and database applications

Vancouver, Canada Area

• Processed patron funding requests by making appropriate entries in financial and reporting systems• Responsible for timely and accurate handling of Payment Decline transactions on a daily bases• Served as a backup for Fulfillment by filling Distributor and Patron orders as needed

Vancouver, Canada Area

• Independently worked within deadlines to complete the settlement cycle• Responsible for uploading the sale, processing cost sheets, and verifying information with the sale site• Processed consignor files using accurate data entry skills to create settlement statements and payments• Responsible for balancing all sale activity to the general ledger prior to mailing out the sale• Cross trained to work as an AP Clerk to process purchase orders into the accounting system

Vancouver, Canada Area

• Database maintenance for corporate sites and restaurants• Assisted restaurant managers over the phone with Squirrel versions: 1X, 3X, and 4X• Troubleshoot bugs in the system and determined causes for the issues

Vancouver, Canada Area

• Responsible for meeting or exceeding the weekly chat metrics and quality• Took live chats, responded to emails, investigated previously suspended users, and secured accounts• Cross trained to assist with the Australia General Support queue