Robert Ramirez Email & Phone Number

Brea, California, United States

Orange County, California Area

• Foreclosure SpecialistAs a Foreclosure Specialist, I was responsible for managing a portfolio of up to 350 files. My primary function was to consistently communicate with Attorneys/Trustees to guarantee state specific.
• Provided status of foreclosure file and/or updates regarding specific timelines that may or may not have changed.
• Assisted and follow up with Clients and Attorneys on current and/or outstanding Work-list items in Lenstar.
• Requested and provided breakdown of outstanding fees and costs.
• Question Attorney actions in regards to specific guidelines, postponement or reschedule, if applicable.
• Scrubbed and reviewed data on new loan pools, coordinate with the Trade Transfer Coordinator to ensure appropriate information was received.

Answer incoming calls, return calls to customers, collect borrower financial information, and analyze the best possible option for curing defaults.Work with borrowers to understand the borrower's intent with real estate property to avoid foreclosure. Uses a computerized system for tracking, information gathering, and/or troubleshooting.Provide multiple.

Complete cashiering forms to apply payments from suspense and submitting them to the cashiering department Preparing imaging transmittal for all documents to be submitted for imaging Review all incoming mail and either route to correct department or process accordingly Maintain and update Speed Pay Error Log to track speed pay errors for each individual in.

Underwrite 5-6 full Package files daily and document thought processReview Appraisal's and evaluate collateralReview Income Documentation, Title policies, Purchase agreements, Applications etc.Maintain company turn timeCommunicate with Brokers and maintain high customer serviceEvaluate borrowers credit and make lending decision based on overall riskDetect.

Day-to-day supervision and training of Early Intervention Unit associates.Responsible for implementing and monitoring the daily dialer calling strategy, break, lunch, and overtime schedulesMaintaining sufficient staffing to accommodate the inbound call volume and the daily outbound calling campaign.Coaching and daily feedbacks given to associates to.

Research and respond to incoming telephone inquiries regarding due dates, late charges, insurance, etc.Research and investigate borrower loan files as necessary.Contact Junior/Senior lien holders for delinquency status.Provide back-up assistance in Department as needed

Handle phone inquiries from borrower regarding due dates, late charges, forced insurance and other mattersTelephones borrowers whose accounts are delinquent; advises them of their responsibilityResearches misapplication of paymentsAdvises borrower of receipt of NSF checksPrepares routine form letter PRIOR to foreclosurePrepares "Notice of Intent"Assists in.

Education record

NMLS # 1074181 Licensed in CA, FL GA, IL, MD, OR, TX UT, VA I

Education record