Robert Ramirez Email & Phone Number

Orange County, California Area

Riverside, Ca

Insure that home is ready for occupancy by assisting Project Superintendent where ever needed to assure product is delivered within Zero Tolerance Quality Policy. Perform quality walk thru and orientation of home with new buyers. Address all warranty issues with homeowners in a professional manner and provide an explanation of the process to be taken. Schedule and coordinate trade contractors for warranty repair and ensure that work is performed to company standards. Perform minor repair of warranty items as necessary. Complete and maintain all service repair records electronically using New Star system

Riverside County Area

Orange County, California Area & Riverside County Area

Responsible for all Customer Orientation Walks, as well as over-seeing two Customer Care Reps. Supervised and scheduled all trade contractors completing customer care service requirements. Maintained all field files, documentation, approved all related invoices for payment. Attended various meetings to achieve goals and team objectives. Provided leadership by modeling company values, vision, and operating principles.

Southern California

Owned and managed Coastal Power Wash, a business specializing in all forms of commercial and residential pressure washing, restoration cleaning, material repair and specialty coatings. Activities include sales, marketing, contract negotiations with large developers and property management companies.