Robert Ratcliffe Email & Phone Number

Houston, Texas

Houston, Texas Area

Houston Galleria

Tomball, Texas. Store 1642

- Consistently met all sales goals. - Managed HR, Including hiring talent, training, coaching, evaluations, and terminations. - Managed payroll for 30 to 40 associates to meet labor requirements weekly. Also, staffed for seasonal and business needs. - Reviewed P&L statements on a monthly basis and adjusted accordingly. - Conducted store meetings and morning huddle meetings for Store Team to inspire the associates and keep the team informed and feel part of business. - Motivated associates through regular feedback, awards, and deserved promotions. - District Shrink and Safety Captain. Participated in company Regional conference calls, studied regional spreadsheets, and filtered information down to the district on weekly conference calls. - Consistently met and exceeded all customer service metrics as a store.

Multiple Locations

- Leader of the Merchandising process. Includes managing truck processes, backroom readiness, product availability, plan o gram integrity, and pricing integrity, Coordinate store inventories once a year. - Ensured that the store is staffed and properly scheduled. - Managed front end including audit readiness in bookkeeping. - Part of the district training store. Directly trained future Operations Managers, and Store Managers in operations of the store.

Multiple Locations

Nurenburg, Germany And Texas National Guard