Robert Ray Email & Phone Number

Washington, Dc, Us

Washington D.C. Metro Area

• Server 2019 ,Server 2016,Server 2012 R2,Server 2008 R2 Systems Administration and Engineering with Windows 10 thin clients and zero clients,Windows 7 clients• Active Directory user management• Group Policy Management and modification• Provide end-user training to grant access to information systems and best security practices• Regular audits of information systems to ensure protection of the network• Configure and manage Enclave Network environment IAW customer support… Show more • Server 2019 ,Server 2016,Server 2012 R2,Server 2008 R2 Systems Administration and Engineering with Windows 10 thin clients and zero clients,Windows 7 clients• Active Directory user management• Group Policy Management and modification• Provide end-user training to grant access to information systems and best security practices• Regular audits of information systems to ensure protection of the network• Configure and manage Enclave Network environment IAW customer support policies• Isolate causes of problems between hardware, system, and applications software pro-grams• Ensure all information systems (IS) are operated, maintained and disposed of in accord-ance with established security policies IAW JAFAN & JSIG policies and the System Se-curity Plan• Apply Certification and Accreditation process for systems and enclaves, evaluate and validate system designs and documentation for accuracy and compliance to ensure ac-creditation packages meet security requirements• Complete System Security Plans IAW current JSIG and NIST policies• Perform TACLANE, STE, and VIPRE COMSEC equipment management Show less

Washington D.C. Metro Area

NCI Information Systems, Inc. (12/2006-08/2015)Systems Engineer• Performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of complex applications that require thorough knowledge of administrative and technical skills • Perform daily system monitoring; verifies the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs; and verifies completion of scheduled jobs… Show more NCI Information Systems, Inc. (12/2006-08/2015)Systems Engineer• Performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of complex applications that require thorough knowledge of administrative and technical skills • Perform daily system monitoring; verifies the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs; and verifies completion of scheduled jobs, such as backups • Install new/rebuilding existing servers; configures hardware, peripherals, services, set-tings, directories, storage, etc. in accordance with standards and project/operational requirements• Support operating system changes required for the transition of new applications into the data center, directs and participates in system development, directs planning, analysis, evaluation, integration, testing and acceptance phases (IV & V and DT & E)• Perform regular security monitoring to identify any possible intrusions• Imaging servers virtual and physical, patch maintenance, troubleshooting switches, and routers• Provide port provisions, print sharing, network LAS troubleshooting interfacing with 3rd party vendor COTS, VTC, VIOP, Verizon FIOS NCI Information Systems, Inc. (12/2006 – 06/2013)Technical Team Lead • Responsible for supporting 1500 users • Troubleshoots remote access issues using Citrix, Outlook WEB Access (OWA), VPN, and FTP, troubleshoots hardware and software issues reported by end users, administers Windows 7 operating system, provide desktop support of VMware for desktop environments• Establishes and enforces help desk service levels agreements in consultation with customer, analyze the performance of help desk activities and documents resolutions • Plan and conduct performance appraisals for the help desk staff Show less