A proven leader with extensive expertise cultivated through executive manager roles in major financial institutions. These roles encompassed leadership, operational excellence / continuous improvement, operational risk management, compliance activities, control ownership, policy change delivery and long-term secondments leading large customer-facing teams.Skilled in working independently or collaboratively within demanding roles, demonstrating excellent problem-solving abilities, empathetic listening, and staff development. Known for integrity and honesty, positivity, and a determined, hard-working attitude. Holds a Lean Six Sigma Green Belt accreditation and leverages process improvement methodologies to drive continuous improvement and eliminate inefficiencies. Has successfully managed client portfolios and recognised for an ability to develop deep networks both externally and internally. Possesses a strong understanding of diverse industries, both domestic and international, including services to property investment, property development, oil & gas, energy & resource sector, accommodation, health, aged care, aviation, IT, and emerging markets.Most recently involved as a Stream Lead in a complex, multi-year project to transition a large portfolio of customers between organisations.Skills are supported by the references received that are contained further in the profile below.