Supervises all on-site staff, including hiring, training, supervision. Determines productivity standards of each staff member and communicates these standards with the goal of maximizing property performance and individual success. Provides professional and positive leadership to team members. Resolves resident issues or delegates them to staff members to resolve. Performs the tasks of associates as needed, including leasing and showing units. Meets with staff individually and in group meetings to communicate information and company news. Ensure that directives and goals are mutually understood, and to receive feedback and discussion; tracks individual performance by monitoring common standards. Receives training as needed for job-related topics. Assures that associates follow fair housing policies and safety rules. Plans, executes, and attends social and other community events for residents.

Policy supporter and enforcer to entire team. Inform team of procedural compliance. Mentoring new coming managers of job expectations and responsibilities. Leader for team development meetings. Complete annual reviews and empower team. Approve applications and renewal contracts for compliance leasing team. Conclude various marketing efforts and social media events. Consult with lead maintenance to ensure make ready tasks and community projects are completed in a timely matter.

Oversees personnel, marketing, leasing, collections, resident relations, resident retention, customer service, community maintenance, contracted services, capital improvements, administration, reporting, community and employee safety, and managing operations. Achieving the financial and operational goal of the Community. Maintained 97% occupancy.