Robert Robinson Email & Phone Number

Greater Memphis Area

Regional Manager  February 2006– present Provided direct leadership to in the day to day operations of a multi-state region, consisting of 3+ District Managers and 34 stores  Worked with executive leaders to develop and implement change management program throughout region. Directed needs analysis and provided solutions to increase profitability for underperforming districts and store locations. Negotiated vendor contracts, including wholesale auto auction pricing and fee scale with all major auto auctions throughout region Successfully partnered with Recruiting and Human Resources to develop succession planning and increased talent through networking and foot sourcing  Completed annual compliance audits Developed and trained top talent to grow the sales and profitability of the store, district and region Followed up on all escalated customer complaints and provided a successful resolution Developed the Region from $20,000 in Total Accounts to over $26 Million in Total Account Promoted 5 General Manager to District Managers, increase staff from 7 employees to over 170 employee Key Accomplishments and Contributions: Consistently ranked in the Top 5 in New Loan %, and Year over Year Account Growth, and profit % Trained, developed and promoted 5 General Managers to district manager for TitleMax Developed entire Region grew the business from $20,000 in total accounts to over $26 Millions in total accounts In 2012 the Company District Manager and General Manager of the year both came from my region In 2013 the Company General Manager of the Year came from my Region In 2012 I was selected as one of the Regional Manager of Year the candidates for the company Several month the average new loans was over $100,000 per store

Memphis, Tn

Manager 14 stores responsible for the development of the market, took a underperforming market into one of the top performing market in the company, Hire new managers, new staff, trained the staff and increase profit over 100% from previous years and maintained the market in the top 5% of the company.

Memphis, Tn

Manager 10 to 14 stores responsible for hiring, training, developing a staff and P&L responsibility. Took a market that was at the bottom of the company ranking to the top 5% of the company and maintian the ranking for the period of employment with Rent A Center