Robert (Bob) Malcolm Email & Phone Number

Melbourne, Victoria, Australia

Combining an entrepreneurial approach with an outgoing and innovative leadership style has enabled me to manage P&L, develop growth strategy plans, lead future direction, and support the best interests of all members, staff and key Stakeholders.I led the streamlined merger with Teachers Mutual Bank, which involved reviewing financials andpotential growth.

Sydney, New South Wales, Australia

Brisbane, Queensland, Australia

QNS narrated books, articles and general publications for the vision impaired.

Fairfield, Qld

Link Vision provides educational services for vision impaired children and independent living accommodation for vision impaired adults. It also runs a network of opportunity shops.

Maleny, Queensland, Australia

In addition to driving business growth and change, I significantly improved community outcomes by restructuring the Credit Union, managing P&L, and providing strategic recommendations to improve profitability while overseeing day-to-day operations across finance, lending, marketing, customer service and contract negotiations. I influenced the.

Brisbane, Australia

Key contributions in this role included improving enterprise risk management, marketing and business development, and developing strategies to drive growth, minimise risks and broaden the member base beyond government employees and with a younger demographic. I led development and implementation of an enterprise risk management framework and improved risk.

Cairns, Queensland, Australia

I drove growth by rebranding a credit union to broaden appeal beyond traditional electricity employee member base, and assisted CEO with strategic planning across risk, marketing and IT, managing a $7M OPEX and $500K CAPEX. I also improved all aspects of risk (i.e. credit, liquidity, capital and operational) by deploying an enterprise risk management.

Melbourne, Victoria, Australia

In addition to driving strategy and business planning, and maintaining good governance practices, I led a business restructure and the seamless delivery of key projects with ownership across all lending, marketing, customer service, IT, HR and building services. I optimised service delivery by restructuring the business and refocusing efforts to service.

• Appointed to determine strategic direction to drive growth in assets under management and boost profitability, I held full responsibility over all planning, budgeting, governance, finance, lending, marketing, contract.
• Improved profit performance, growing AUM by >50% and reducing expense to income ratio by 15pp in three years, driving loan growth by coaching the sales team to improve customer engagement;
• Increased product sales and operational… Show more Appointed to determine strategic direction to drive growth in assets under management and boost profitability, I held full responsibility over all planning, budgeting.
• Increased product sales and operational efficiency by transforming a reactive, transactional sales approach to a proactive, CRM-led culture. Show less

All marketing and business development including all new product development (including FSR implications) and host company liaison. Development of the strategic marketing plan for credit union. Development of marketing and product support material, editorial, production and distribution of quarterly newsletter and development of monthly direct mail.

I worked in short-term contract positions focusing on improving operational efficiency in medium and large credit unions while completing my MBA.

Responsible for overall strategic direction of the organisation and all aspects of business planning and budgets. Day to day responsibilities included Finance, Lending, Marketing, Sales & Service and all contract negotiation.

Responsible for overall strategic direction of the organisation and all aspects of business planning and budgets. Day to day responsibilities included Finance, Lending, Marketing, Sales & Service and all contract negotiation.

Manage service team supporting a range of on-line business products for ANZ commercial customers.

Management of UAT and product roll-out

Brisbane, Australia

Cpa, Accounting And Finance

Mba, Accounting, Economics, Fin M'Ment, Marketing, H R, Bus Law, Intl Bus, Strat M'Ment, Etc

Certificate, Co-Operative Management