Directing MKS operations in Cleaning & Security,Specializing in COVID Disinfection Service.

Key Responsibilities• Review operations and make changes for improvement • Restructure of purchasing department• Review / manage changes and improve contractor delivery and service • Managed all tender process and EOI• Estimating new sales/business

Key Responsibilities• Under contract to manage integration of business units (IPSL)• Manage a range of large scale and complex contracts which encompasses sites, management and staff• Organise employees at short notice ensuring the right people undertake the right job as per client expectations• Procurement of capital equipment and experience in buying a wide variety of equipment and machinery• Involved in the tender process and EOI

Key Responsibilities• Manage a range of large scale and complex contracts which encompasses sites, management and staff• Integral part of developing the business in the commercial mining sector• Organise employees at short notice ensuring the right people undertake the right job as per client expectations• Consistently meet and exceed Service Level Agreements (SLAs)• Maintain the highest standard in customer service resulting in retention and referral• Respected within the industry and able to maintain strong networks• Ability to establish and maintain a rapport with internal and external stakeholders• Consistently meet and exceed targets and Key Performance Indicators (KPIs) as set by Executive Management• Aim to deliver best service resulting in continuous improvement and smarter workplace efficiencies• Procurement of capital equipment and experience in buying a wide variety of equipment and machinery• Resolve staff issues ensuring an amicable outcome• Monthly report writing to clients on our service deliveries • 20 direct reports and up to 600 indirect reports on any given time• People management, human resource management and recruitment of new staff• Hands on Portfolio Manager that enjoys working closely with staff• Manage formal and informal performance appraisals and when required undertake disciplinary actions as required• Provide tailored based solutions throughout the tender process resulting in a competitive and niche bid• Draft and implement procedures and schedules always “thinking outside the square” • Promote a collaborative and harmonious working environment • Train, develop and mentor new and existing staff on the roll-out of major equipment or when a new contract is starting up• Organise training for all staff to ensure compliance • Responsible for contracts in a variety of environments including financial institutions, mining, power stations, industrial sites, retail and commercial

Key Responsibilities• Successful in winning the security and cleaning contract for a University (Value: $2.8M)• Successful in winning the cleaning and security contract for a major bank (Value: $800K)• Successful in winning the contract for the underground mining sector (Value: $2.4m) The contract included security, cleaning, laundry, gardening and general maintenance• Successful in winning the cleaning contract for a major chocolate factory (Value: $1.0M)• Successful in winning the cleaning contract for a large Boat builder (Value: $500K)• Upon commencement of my role the contract value was at a very low rate and I along with the Business Development Manager achieved 400% growth of new clients within 2 years whilst maintaining existing clients

Key Responsibilities• Gained a comprehensive awareness of gaming and hospitality in general• Oversaw service delivery of cleaning and hospitality within a 5 star complex• Main point of contact for all Health & Safety related matters on behalf of Crown for cleaning and hospitality related issues• Collaboratively with other managers responsible for major event planning of cleaning services eg: Red Carpet, Logies, New Year’s Eve and Chinese New Year• Monitored equipment vs labour cost effectiveness• High level negotiation skills ensuring quality was not compromised• Waste management including recycling, organic waste and general waste • Confident in stakeholder engagement and stakeholder management• Produced monthly management reports• Delivered contract according to budgetary requirements• OH&S Manager of Spotless Cleaning Team for 300+ staff• Negotiated with key stakeholders with the use of innovative systems and machinery• Maintained and managed $500K Asset Register