Robert Shear Email & Phone Number

Melville, New York

Graden City, New York

I am responsible for management and oversight of all front desk operations and staff; including valet parking, concierge services, gift shop and reservations. I supervise 20-25 employees and I am responsible for payroll, scheduling and budgeting. I am proficient in front office financial payroll management, as well as disiplinary and performance management of front desk staff. I pitch in and I am happy to assist with check in and check out process when we are busy. I have knowledge of housekeeping services, accounting and security when needed.

Garden City, Ny

Assisted with all aspects for Guest Services including management and oversight of all front desk operations including valet parking, concierge services, gift shop and reservations. I oversaw the hotel's gift card sales and procedures.

Garden City, New York

Supervised front desk operations and staff, including overseeing patients' performance, ensuring credit card approval and confirming the hotel compliance checks were done properly.

Garden City, New York

Responsible for all front desk operations hotel guest interface including guest check in and check out, computer registrations, room assignments, handling special guests, complaints and inquiries, coordinating luggage delivery and retrieval and ensuring that room amenities are in place and rooms and satisfactory for guest arrival.

Assisted hotel guests with check in and check out, computer registrations, room assignments, preparations of registrations for the night audits and general customer assistance with luggage, local tourism and inquiries.