Land development

•Highest sales award in the Las Vegas market for 2010.•Exceeded restaurant sales goals by 33% due to thinking strategically and delivering tactically.•First to Introduce $5 Footlong promotion to the Las Vegas market and the West Coast.•Increased brand exposure by coordinating with local school districts to promote healthier lifestyles.•Increased customer satisfaction through targeted customer surveys.•Reduced inventory cost by 16% with thorough staff training.•Motivated… Show more •Highest sales award in the Las Vegas market for 2010.•Exceeded restaurant sales goals by 33% due to thinking strategically and delivering tactically.•First to Introduce $5 Footlong promotion to the Las Vegas market and the West Coast.•Increased brand exposure by coordinating with local school districts to promote healthier lifestyles.•Increased customer satisfaction through targeted customer surveys.•Reduced inventory cost by 16% with thorough staff training.•Motivated staff with weekly sales incentives and rewards.•Partnered with schools and local businesses to increase brand location exposure.•Delivered excellent customer experience by providing superior service and quality food ensuring repeat customers.•Maintained accurate payroll management and bookkeeping system.•Consistently provided Subway with improvement recommendations for the point of sale systems.•Maintained PM Service work for all equipment.•Managed all aspects of remodeling throughout projects. •Trained Staff on management of all daily activities, including customer service, sales, inventory control, vendor relationships, processing food orders and budgeting. Show less

•Scheduled bi-weekly meetings with staff to discuss operations and set goals•Expanded customer base through demographic based marketing •Trained staff on effective customer service skills, inventory management, and monetary auditing to improve business operations.•Recruited staff based on attitude and aptitude, resulting in employee turn over rate of only 5% over 2 year period.•Consistently provided Baskin Robbins with improvement recommendations for the point of sale… Show more •Scheduled bi-weekly meetings with staff to discuss operations and set goals•Expanded customer base through demographic based marketing •Trained staff on effective customer service skills, inventory management, and monetary auditing to improve business operations.•Recruited staff based on attitude and aptitude, resulting in employee turn over rate of only 5% over 2 year period.•Consistently provided Baskin Robbins with improvement recommendations for the point of sale systems.•Enhanced store ambience to keep customers returning by providing free WiFi and discounted second servings..•Maintained accurate payroll management and bookkeeping system Show less