Robert Sipe Email & Phone Number

Meet customer and internal reporting needs using SQL queriesCreate custom reports and dashboards using third-party Business Intelligence toolProvide internal and external training on all aspects of the softwareTroubleshoot and correct software issues, including writing/updating stored proceduresDevelop internal technical specifications to ensure compliance with Meaningful Use criteriaParticipate in product design reviews and release planning meetings to provide input on functional requirements, designs, schedules, and potential problemsProvide technical expertise to sales staff by participating in product configuration and demonstrations (web-based and on-site)Review RFPs for gaps in current software offeringWork with technical writer for completing quarterly release configuration notes

Provided customer support with software configuration and usageAssisted customers to implement efficiently and in a timely manner.Interacted with the Technical Team to explain specifications related to contracted reporting and other featuresCompleted regression testing prior to quarterly releases, explaining reproducible software errors/bugs and/or inefficiencies (verify, reproduce errors, document errors, track corrections)

Hampton, Va

Conducted clinical reviews of acute care and crisis stabilization services for appropriateness of careWorked to maintain quality outcomes and cost-efficient care for Project consumersProvided weekly and monthly reports regarding current utilizationFacilitated weekly, region-wide meetings addressing discharges from, and transfers to, Eastern State Maintained a database for Discharge Assistance Project funds Created reports for both region and state level activities

Warsaw, Va

Conducted pre-admission evaluations to determine required level of clinical interventionPerformed recertification evaluations for Eastern and Central State HospitalsActed as Project Manager for agency-wide eCet implementationProvided crisis intervention counselingCoordinated crisis stabilization services Provided case management services as pertains to Emergency ServicesCoordinated discharge plans with inpatient facilities Developed interactive agency forms in Adobe AcrobatTrained new staff in Human Rights, Confidentiality, and relevant sections of the Code of Virginia Provided clinical supervision for undergraduate and graduate level interns

Master Of Education (Med), Community Counseling

Bachelor'S Degree, Psychology

Graduated Cum Laude. Minored in Sociology and German.