Robert Sleeman

Robert Sleeman Email and Phone Number

Associate The Fintech and Payments Advisory Network @ FreshVue
united states
Robert Sleeman's Location
Greater Almería Metropolitan Area, Spain
Robert Sleeman's Contact Details

Robert Sleeman personal email

n/a
About Robert Sleeman

Experienced Service Delivery Director with a demonstrated history of working in the financial services industry as well as generic contact centre outsourcing. Strong information technology professional skilled in Service Delivery, Operations Management, Analytical Skills, Coaching, and Service-Level Agreements (SLA). More recently focussed on the commercial aspects of business development and commercial oversight including leading on contractual managed services contracting whilst delivering and exceeding sales pipeline targets.

Robert Sleeman's Current Company Details
FreshVue

Freshvue

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Associate The Fintech and Payments Advisory Network
united states
Website:
afreshvue.com
Employees:
7
Robert Sleeman Work Experience Details
  • Freshvue
    Non Executive Director
    Freshvue Oct 2019 - Present
    London/Spain
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  • Freshvue
    Non Executive Director
    Freshvue Jul 2019 - Present
    Europe
    Lead on new business opportunities for TMS, contract negotiations and commercial overview of new business projects.
    View
  • Tsys Managed Services
    Director, Service Delivery
    Tsys Managed Services Aug 2011 - Oct 2019
    Milton Keynes, United Kingdom
    Responsible for operational service delivery across all TSYS Managed Services EMEA sites.
    View
  • Silah Gulf
    General Manager
    Silah Gulf Mar 2010 - Aug 2011
    General Manager for Silah Gulfs contact centre based in Bahrain.Providing contact centre solution for Silah Gulfs telecoms client Saudi Telecom.
  • Tsys Managed Services Emea
    Director, Operations
    Tsys Managed Services Emea Jan 2008 - Jan 2010
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  • Merchants
    Head Of Operations
    Merchants May 2004 - Jan 2008
    View
  • Bpa Facilitation Ltd
    Director Sales & Marketing
    Bpa Facilitation Ltd Oct 2003 - Aug 2004
  • Clientlogic
    Service Delivery Manager
    Clientlogic May 2001 - Oct 2003
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  • Royal & Sun Alliance
    Section Manager
    Royal & Sun Alliance May 1998 - May 2001
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  • Pc World Business
    Customer Service Manager
    Pc World Business Mar 1996 - May 1998
    View
  • Business Transfer Agent
    Owner
    Business Transfer Agent Aug 1994 - Feb 1996
  • Royal Corps Of Signals
    Ssgt
    Royal Corps Of Signals May 1976 - Aug 1994
    View

Robert Sleeman Skills

Management Outsourcing Leadership Telecommunications Call Center Call Centers Contact Centers Team Management Service Delivery Customer Experience Change Management Performance Management Customer Service Managed Services Team Leadership Crm Stakeholder Management Bpo Business Analysis Business Process Improvement Credit Cards Business Transformation Operations Management Project Delivery Ivr Strategy Vendor Management Process Improvement Coaching Risk Management Recruiting Time Management Training Teamwork Project Management Customer Retention Strategic Planning Employee Relations Sla Workforce Management Program Management Employee Engagement Analysis Team Building Training Delivery Business Development Project Planning Customer Satisfaction Account Management New Business Development

Robert Sleeman Education Details

Frequently Asked Questions about Robert Sleeman

What company does Robert Sleeman work for?

Robert Sleeman works for Freshvue

What is Robert Sleeman's role at the current company?

Robert Sleeman's current role is Associate The Fintech and Payments Advisory Network.

What is Robert Sleeman's email address?

Robert Sleeman's email address is bl****@****net.com

What schools did Robert Sleeman attend?

Robert Sleeman attended University Of Plymouth, Widey Technical High School.

What are some of Robert Sleeman's interests?

Robert Sleeman has interest in Human Rights, Animal Welfare, Science And Technology, Health.

What skills is Robert Sleeman known for?

Robert Sleeman has skills like Management, Outsourcing, Leadership, Telecommunications, Call Center, Call Centers, Contact Centers, Team Management, Service Delivery, Customer Experience, Change Management, Performance Management.

Who are Robert Sleeman's colleagues?

Robert Sleeman's colleagues are Feven Christiansen, Shayla Scott.

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