Robert Stroud Email & Phone Number

Nashville, TN, US

Nashville, Tennessee, United States

• Automation Center of Excellence Support TeamITG Technical Residency Program recruits top talent from local technical schools to provide real-world experience within the field of information technology.
• Completed Automation Developer Associate Training and Automation Developer Professional Training courses offered by UiPath Academy
• Onboarded with the Support Operations team. Learned best practices through mentoring and team sessions, including operational monitoring of automations, agile work management using GitHub Projects, test methods in.
• Participated in daily standups, weekly sprint planning, monthly ops reviews, support sessions, knowledge transfer sessions, and other miscellaneous support operations
• Completed/resolved/deployed at least 17 Github Issue tickets, totaling 80+ hours of effort.
• Implemented a new API-based feature to ACOE Pulse Check automation that allows Support team to receive automated alerts if queue items processing metrics are +/- specified acceptable thresholds.

Nashville, Tennessee, United States

• Intensive part-time software development bootcamp focusing on full stack development fundamentals and problem solving. The final half of the program is executed in a simulated company environment with Scrum methodology.
• Hands on application of OOP fundamentals through group and individual projects reflecting real world business problems
• Source code version control with Git/GitHub
• Project management/tracking with GitHub Projects & Issue Tracking
• JavaScript fundamentals leveraging DRY, modular, readable code and reusable components
• Built browser-based single page applications using React, HTML, and CSS

Smyrna, Tennessee, United States

• Responsible for the organizing and planning of shipments, inputting of customer orders and tracking of ongoing open order status, invoicing, and customer point of contact for a group of customers that accounted for.
• Helped achieve a 100% average shipping performance to Caterpillar BCP from Q1 2018 to Q2 2023.
• Design, create, and maintain responsive excel sheets, for tracking and highlighting key information.
• Manage a small, talented team and coordinate daily shipments to customers based on forecasted demand.
• Communicate regularly with customers to resolve issues, meet special requests, receive orders, and plan.
• Assist the plant manager in a wide variety of projects: from creating excel sheets for inventory purposes to assisting with QA.

Laurinburg, North Carolina, United States

• Aided quality assurance through the use of specialized cameras that would check for blemishes on individual parts. I worked as part of a team that would routinely check, install, and set the programs for the cameras.
• Setup the programs for QA cameras to check for defects in the finished goods
• Coordinated with team members on QA camera programs issues and made the necessary corrections

Suwa, Japan

• Constructed lessons to help students connect to and retain the provided material.
• Customized lessons to cater to individual students and prioritized comprehension
• Effectively able to get students to accomplish tasks and comprehend lesson materials using a variety of methods to overcome language barriers

Full Stack Web Development Certificate

‣ Awarded The Ninja for stealthily writing mind blowing code.

Intensive Elementary Japanese Course For International Students Completion Certificate

Bachelor Of Science - Bs, Business Administration And Management, General

‣ Spent 1 year studying abroad at Mie University, Japan.