Senior Account Manager
Current- Key member of the sales team responsible for the overall satisfaction, retention and growth of the identified strategic book of business as well as ensuring contract compliance. Maintain an in-depth knowledge of.
- Accountable for core service delivery for CSD clients working cross-functionally with all sales areas including; Sales Account Management, Contract Administration, Credit and Collections, Procurement and Finance
- Proactively reviews performance metrics to promote client satisfaction, profitability, and retention. Utilizes technology, tools, processes and resources to anticipate and exceed CSD clients’ needs and expectations.