Robert Sydenham Email and Phone Number

As a member of the learning design team I support the fulfillment of online and blended tertiary programs. The university's online learning portfolio extends across multiple platforms and delivery modes, including transnational and domestic cohorts, and a global social learning platform. A wide range of online offerings means the scope, audience and asset requirements of projects often vary and I adapt my practice accordingly. Across a project timeline I am responsible for establishing an engaging student experience, coordinating asset development, meeting milestones, and communicating with stakeholders and collaborators.Successfully implementing a new design requires maintaining productive relationships with academic staff, subject matter experts and media production professionals. Alongside supporting teaching staff with unit designs and educational technologies, I provide expertise in matters of copyright, intellectual property, and online accessibility. Support extends beyond the design and development process with review and evaluation of the pedagogical effectiveness of products and services provided, followed by taking appropriate action to enhance process, structure and assets.

Responsible for planning and executing the development of accessible video, graphic and interactive learning content for digital tertiary and vocational coursework across multiple disciplines. Working within an operational project environment, I specialised in the development of e-learning content designed in collaboration with vendors, subject matter experts and learning designers. Emphasis in the role was placed on ensuring that new product offerings were innovative, high quality and demonstrated best practice of digital pedagogy, whilst also capable of being rapidly developed and released to market. All output was suitably developed for multiple learning management systems and different configurations through consultation with information technology professionals. Engagement and collaboration with academic and teaching expertise was critical in our teams development process. Producing a range of assets for the online learning environment involved evaluating the most effective format for different course materials and planning a development schedule accordingly. This was further practiced alongside learning designers as needs were identified to redesign student activities that aligned to intended learning outcomes and additional assets were required.

Accountable for the design, development and facilitation of training programs to staff across student enrolment and support teams. Training programs were inclusive of company induction, sales, service, quality and systems, as well as ongoing refresher training and new exercises related to marketing campaigns. When conducting training needs analysis to identify gaps in staff development, liaison with functional management to ensure that training activities were aligned to specific departmental objectives was essential and regular practice. A significant operational focus of this role was the development of e-learning modules and assessments that were compliant with the company's quality framework. All modules were accompanied by support materials and documentation cataloged within the company's knowledge base. Administration of two learning management systems to upload SCORM packages, manage the course library, enrol users and produce reports was also required.A secondary responsibility of this role was being one of the contact persons in the department for all course and quality communications of relevance to staff. This required constant communications of high importance to appropriate teams with details of the changes to the organisations portfolio. Prior to these changes being implemented it was necessary to analyse their impact on operational procedures and training material, followed by the creation of plans to action the appropriate method of communication or training.