Head Of It Consultant
Current> Conducted comprehensive business process analysis and requirements gathering to identify improvement opportunities and define system requirements for various IT projects.> Collaborated with cross-functional teams, including stakeholders, developers, and QA testers, to ensure effective communication and alignment of project goals.> Developed and maintained detailed documentation, including business requirement documents (BRD), functional specifications, use cases, and test plans.> Translating business needs into technical requirements and ensuring successful implementation of IT solutions.> Assisted in the planning and execution of system testing, including creating test scenarios, conducting test cases, and documenting results.> Provided end-user training and support during system implementations and post-implementation phases.> Monitored project progress, identified risks, and proactively implemented mitigation strategies to ensure project timelines and deliverables were met.
