Robert Tarango Email & Phone Number

Monitored real-time performance metrics, quickly adapting staffing plans and processes to meet dynamic business demands and seasonal fluctuations.Developed and implemented streamlined workflows and process improvements that increased productivity by 18% and reduced operational costs by 12% year-over-year.Championed a culture of safety, quality, and.

Oversaw all aspects of the hotel's sales and events operation, managing a team of 8 sales and events coordinators to exceed $3.2 million in annual revenue.Collaborated with the Food & Beverage and Catering teams to design innovative menus and floorplans that delivered exceptional experiences, resulting in a 92% client satisfaction rating.Spearheaded the.

Provided comprehensive technical support and troubleshooting for a 500+ employee customer base, resolving 85+ service requests per day with an average resolution time of 45 minutes.Expertly diagnosed and resolved a wide range of hardware, software, and network-related issues, including PC/laptop configurations, software installations, peripheral.

Performed complex troubleshooting and repairs on landlines, mobile phones and tablets.Utilized advanced testing equipment and software tools to identify system faults, analyze data, and implement effective solutions.Maintained detailed records of all service activities, parts used, and customer interactions in the company's CRM system.Provided personalized.

Master’S Degree, Masters Of Science In Information Systems, 3.5

Bachelor’S Degree, Business Administration And Management, General, 3.2

I committed myself to advance my career through education, and was equally dedicated to achieve my long term goals. That said, I obtained.

Master, Information Systems

Bachelor, Business Administration