Business Systems Supervisor
Current•Establish and lead a business systems analysis community of practice to align approach, develop guidelines, standards, processes, etc. for this function•Supervise the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations• Coordinate technology projects and serves as a team leader, member, and liaison for various departments and projects as a point of contact. Providing service excellence and consultancy role for stakeholders.•Manage projects by generating project plans, determining project goals and strategies, monitoring and obtaining status updates, coordinating resources, tracking expenditures, and managing vendor relations• Handle implementations by collaborating with the technology team and customers, cooperating with training personnel, and assisting technical writers in document organization. Enforces policies and procedures related to technology systems and evaluates and recommends technology solutions.•Perform business analysis and additionally ensures systems are meeting business requirements. Identifies scopes of technology solutions, research problems, documents customer solutions, creates and submits documentation and reviews and approves proposed solutions.•Analyze and design systems by performing research on related technologies, coordinating design sessions, conducting meetings, assisting with design and development processes, and reviewing technologies for integration points.•Interface with vendors about new initiatives, contract disputes or negotiations, defects, or other issues.
