Delivering best-in-class experiences for our customers, managing program growth, and creating new product offerings.

Department lead for IoT, SmartHome, and Intelligence based projects. Led product development across teams including hardware, software, design, and marketing to launch new products, including the world’s first smart fridge - The Samsung Family Hub. Managed research on emerging technologies (Voice Assistants, AI, AR), US consumer behavior, and industry trends to develop new product opportunities for the North American CEO resulting in Samsung’s first smart speaker – The Galaxy Home. Collaboration with international teams to align product development with US consumer needs for Samsung’s voice assistant and connected hardware products. Created the connected ecosystem use cases for Multi-Device Experience that was the centerpiece of Samsung’s 2018 CES display.Managed internal teams and external agencies through research, ideation, and concept development to create new product concepts.

Managed $4.4m annual budget and teams spanning engineering, design, analytics, and QA to create Android, iOS, and Tizen applications launched globally and preloaded onto Samsung devices. Defined and built the product visions and roadmaps for content distribution applications across food, fashion, and fitness categories.Identified and executed priority content partnerships to enhance the Samsung ecosystem for successful new product launches, such as AllRecipes, iHeartRadio, and YouTube. Developed and documented use cases, product requirements, user stories, wireframes, and project wrap-ups for definition and development of B2C cross-platform products.

Silene Biotech offered consumers personalized cell preservation and stem cell generation.Identified target audience, adoption models and growth rates for new medical service. Productized a system to easily and painlessly collect, process, and cryopreserve adult cells from customers.Created all consumer facing marketing, communications, and customer retention materials.

Identified target audiences, created segment personas, and developed consumer positioning in the United States and Europe to launch new Amazon devices in the US, UK, and Germany. Led cross-functional team to develop and implement on-device retail demo mode software for use in-stores by consumers which drove approximately 85% of device sales. Coordinated the marketing, hardware, and software teams as the voice of the customer to align development priorities with marketing insights on new devices.Collaborated with Amazon Games Studio to ensure upcoming gaming titles leveraged unique features available only on the Fire Tablet and Fire TV. Created and managed product positioning documentation, marketing campaigns, and launch events for new hardware products.

Analysis of partner ecosystems and development strategies of Microsoft Windows Azure Cloud Computing Platform with those of Amazon AWS, Google App Engine and other emerging cloud computing players to identify opportunities for expansion in the marketplace. Generated technology and competitive research of the cloud computing market to build product talking points for use by marketing and third-party sales teams.Created a sustainable and differentiated partner recruitment process, including development and growth strategies to enable Windows Azure to become the platform of the choice for third party resellers.

Managed teams of designers, engineers and architects through multiple high-visibility projects including the in the design and implementation of $36m campus masterplan update for Microsoft’s headquarters.Led the Seattle office’s sustainable learning initiatives and of coordinating sustainable design knowledge throughout the firm resulting in a 110% increase in sustainability certified (LEED) employees.Presentations of design concepts to a variety of clients in the retail and workplace markets including Fidelity and Hewlett Packard to achieve buy-in from the client and consensus between both the design and client teams.

Managed projects for retail clients including Puma Shoes and the Hirshorn MuseumCreated of feasibility studies for construction projects throughout the United StatesPresented solutions/options to clients to aid in the selection of locations for their unique business needs

Collaborated with engineering consultants, contractors and manufacturer representatives to deliver all projects on-time and on-budgetDeveloped innovative and custom solutions to ensure the unique needs of the firm’s clients were met