General Manager Office Depot / OfficeMax Jan 2008 - Current position I successfully led the store team through all operational, merchandising and technology integrations due to the merger of OfficeMax and Office Depot, staying within all timeline and budgetary constraints. The store under my leadership had outperformed sales plan and key metrics while maintaining company standards.• Reduced shrink loss at two locations for eight consecutive inventories, keeping within established goals.• Reduced shrink in the Dublin, OH location from -1.6% to sales to -.51% in one inventory cycle.• Through operational and payroll controls, store has increased store operational profit each of the past six years.• Increased overall associate training from 74% to 92% on an ongoing basis. This is key to a coaching environment to transform stores to a selling culture and has increased both the average transaction and items per transaction. • Transformed the operational aspects of both the Graceland and Dublin locations from LP audit scores from 37% to consistently over 91% compliance.• Led teams to exceed customer experience service goals through measured SMG metrics.• Turned around two underperforming stores while introducing significant and wide ranging company directives to compete in the changing retail environment.

I was responsible for all operational activities in a 60,000 sq. ft. retail homewares super-store including all sales, merchandising and inventory control measures. Responsible for all human resources including the hiring process, associate benefits administration, associate reviews and development, payroll and expense control. • I operated the store at or below corporate budget requirements for 19 consecutive months during this time frame while maintaining all corporate standards. • I effectively reduced associate turnover while rebuilding under-performing areas through delegation and proper training.• Exceeded corporate standards and goals for all inventory (shrink) results.

Full operational control for a 4.3 acre retail hardware/building materials store including sales and human resources decisions and actions from May 1996 to January 2000 including company benefit package administration. Full buying and sourcing responsibilities for all products including hardlines, softlines, green goods and related products, equipment and facilities. I had full financial oversight including P&L management and cash-flow responsibility.• Set successful strategy for future growth and stability of store evolving the merchandising mix and services. • Effectively reduced operational losses and brought the company back to profitability and positive cash flow. • Initiated an outside sales staff to further the sales goals and drive B2B sales.• Reduced unneeded purchases and vendors streamlining product flow while increasing merchandise turns.