Robert Thomas Email & Phone Number

Kansas City, Missouri Area

Overland Park, KS

Citrix Administration for Ericsson

• Systems Engineer – February 2007 – October 2009. o Managing Windows and Citrix Infrastructureo Supporting all aspects of server implementation, maintenance, and planning including cost justification gathering.

o Identification of Network growth requirements and/or changes through interpretations of forecast data, traffic data, network performance data and changing customer requirements.o Guided the optimal deployment of all Lucent 5E switch equipment and Tellabs equipment in several regional markets.o Wrote and executed network plans to meet capacity needs as.

o Developed and supported the FACTS system using Cold Fusion and SQL. o Wrote new queries as needed for Ad hoc reports.o Reviewed and updated existing code to improve performance and meet the changing needs of the company.o Created and maintained user accounts. o Provided help desk support to 2000+ users on a daily basis.o Provided application.

o Conducted market level analysis to determine current and future capacity demands based on forecast data.o Coordination of telecom engineering requirements relating to access providers, operations, translations for all cell sites in several regional markets o Wrote and executed network plans to meet the capacity needs as well as budget objectives and.

Mba, Business Administration

Bachelor Of Science (Bs), Biological/Biosystems Engineering