SumTotal Systems, LLC, a Skillsoft Company, is the only HR software provider to deliver Talent Expansion™ solutions that help organizations discover, develop and unleash the hidden potential within their workforce and entire business ecosystem. SumTotal goes beyond traditional talent management and HCM applications, offering contextual and pervasive HR solutions that actually help improve employee performance in real time. Through the SumTotal elixHR® platform, we offer our customers a virtual system of record for all talent applications, providing a unique ability to link performance management, compensation and succession planning processes to learning management systems (LMS) and workforce management data to provide the HR metrics and workforce analytics they need.With over 45 million users, 17 million in the cloud, and over 3,500 customers worldwide, our people offer deep domain expertise for both complex global deployments, and help small, high-growth companies scale. Through SumTotal’s elixHR™ Platform, we offer pervasive access to talent applications, visibility across employee and business data and a seamless user experience. With SumTotal, talent is boundless.I help businesses align talent management objectives with technology to facilitate change, engage people and remain relevant as a brand. People make businesses thrive and the brand iconic; SumTotal Systems empowers people, strengthens communications and facilitates talent transformation.SpecialtiesTalent Expansion, Workforce Analytics, elixHR, Talent Management, Human Resources, HR Management, Learning, Performance, Compensation, Succession Planning, Workforce Management, Expense, Payroll, Mobile, Social

• Ensure customer success and happiness with enterprise clients, resolve client issues and requests• Understand needs of clients and determine appropriate resources/products that align with yearly goals • Maintain excellent relationships through recurring calls, QBR’s and on-site visits to help build client loyalty/retention and promote increased usage and adoption of software, as well as identify and close new business• Going broader and wider; getting meetings with C- level executives to help maintain relationships and understand long term goals and strategies. • Renewal of client agreements; specialize in showing value of long term contracts • Works directly with clients to gather requirements for development of future releases of the software• Assist with monthly releases of SaaS products and patches for Hosted clients• Effectively demonstrate detailed product knowledge and value of the software• Enter sales opportunities, forecast, compliance, and internal tickets into sales database (SalesForce.com)• Effectively manage sales process, pipeline, forecasting, upsells and long-term renewals• Training new hires on best practices and efficient sales techniques• Consistently over 100% to quota; presidents club in 2017 + 2018• Excelled written and verbal communication skills • Attention to detail along with the ability to multitask • Basic understanding of securities markets and trade and settlement procedures • Well organized • Client service skills • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) • Ability to think independently and problem solve for clients

• Responsible for meeting sales quotas, training new hires, and retaining customers. Made sales though cold calls, direct sales, and managing events in the Greater Boston area• Ranked in the Top 10 in Massachusetts for yearly sales and retention

Magnolia Home Theater Specialist• Experience with planning, budgeting, employee trainings, adherence to company standards, and building rapport with customers• Ranked number one in the North Shore for Best Buy Services sold

• Responsible for sales and marketing CopTech Digital services in the area• Cold calling to offer services and products to local businesses in the North Shore area