Robert Thompson Email & Phone Number

Silver Spring, MD

Perform regular storytimes, in-person, virtually and outdoors for children of all ages. Create, plan and lead programs for children.Answer reference questions in person and over the phone. Locate materials for customers. Trap holds for customers. Assist customers with basic computer use. Teach customers to use printer/scanner/copier machine. Instruct.

Silver Spring, MD

Assist Customers. Process sales. Stock merchandise. Data entry for the compilation of current stock and cost corrections. Created and update master product list.Scan documents for transmittal to offsite bookkeeping. Internet search for new products and competitive pricing. Copy documents to be filed in multiple locations. Used my creativity to increase.

Troy, MI

Answered 200+ phone calls daily. Triaged call and directed it to appropriate party. Transmitted messages to doctors and staff members. Created Excel Spreadsheets to improve all Customer Service Representatives' efficiency and provided them to other staff as requested. Assisted other staff with editing spreadsheets.

Gaithersburg, MD

Edit shapefiles in ArcMap. Create maps in ArcMap. Export maps and mapbooks as PDF files. Setup links and bookmarks in Adobe Acrobat and optimize for web and mobile use.

Answer phones, schedule appointments, fax documents, file patient folders, greet patients

Removed books for discardSorted books to be reshelved

Greenbelt, MD

Checked in shipments received and making sure correct items were sent, unload shipments from trucks, check in packages and received items, verify items received are the items supposed to be delivered, organize stockroom for extra supplies and merchandise, transport merchandise from the stockroom to the store front.Organize house wares department, stock.

Supervised children ages 4-13 as senior bunk counselorPlanned and organized creative activities for children

Performed reader's advisoryUsed online database and print materials to assist patrons with answering their reference questions Assisted in selection of general material Classified the Beginning to Read booksResponded to phone inquiries

Certificate Of Cartography And Gis, Geographic Information Science And Cartography, 3.49

Activities and Societies: Gamma Theta Upsilon

Mlis, Library Science

Specialized in Children and Young Adult services

Bs, Geography