Robert Toy

Robert Toy Email and Phone Number

Senior Desktop Support Engineer
Robert Toy's Location
Winchester, California, United States, United States
About Robert Toy

Robert Toy is a Senior Desktop Support Engineer. Colleagues describe them as "I’ve had the pleasure of working with Robert since he started at Sthree in the overall support function. Robert is someone who is customer focused and keen to learn new skills. He puts in his time and effort to do the best Job he possibly can. He will come up with ideas to improve or simplify the tasks at hand and is not shy sharing them. When I was working with him, he was the person furthest away from the main support team (in time zones) which meant he had to manage on his own a lot of the time which did not phase him at all. He is a very effective troubleshooter with a vast knowledge of IT-systems and a genuinely nice person. Anyone lucky enough to call Robert a colleague is very lucky indeed!"

Robert Toy's Current Company Details

Senior Desktop Support Engineer
Robert Toy Work Experience Details
  • Sthree
    Service Delivery Engineer
    Sthree May 2020 - Feb 2024
    San Diego, California, United States
    ⦁ Providing 1st and 2nd tier global support to internal SThree staff⦁ Project management of commisioning and decommisoning office(s)⦁ Ensure ISP, LAN Network, Workstations⦁ Meet with stakeholders for requirements⦁ User account management⦁ Active Directory, Azure AD and PowerShell⦁ Ticket management via Supportworks⦁ Utilize Confluence to create and share knowledge base articles
  • At&T
    Sr. Systems Manager
    At&T Mar 1998 - Jul 2017
    United States
    ⦁ 3rd Tier Enterprise Support of Microsoft Windows NT, 2000, XP, Win7 & Win 10 to 150,000+ desktops/laptops. Hardware, Dell, HP and IBM⦁ As a member of the Outage Resolution team, investigated root cause of enterprise wide issue(s) with Hardware/software vendor(s); collaborative efforts from HP, Dell, IBM, and Microsoft⦁ Managed internal image operating system Alpha and Beta release issues⦁ As team lead managed and participated in large lease rollover projects for call centers⦁ Subject Matter Expert for derivative images using Norton Ghost; Customized images to reduce installation time⦁ Maintained service level agreement (SLA) at 98% exceeding 80% SLA goal

Robert Toy Education Details

Frequently Asked Questions about Robert Toy

What is Robert Toy's role at the current company?

Robert Toy's current role is Senior Desktop Support Engineer.

What schools did Robert Toy attend?

Robert Toy attended Itt Technical Institute, Vmware.

Not the Robert Toy you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.