Robert Watts Email & Phone Number

- Technology support, develop hardware and software recommendations. - Participate in department business planning to ensure effective application of technology.- Participate in yearly Disaster Recovery exercises.- Work to update and maintain security levels approved by DoD.- Work to solve problems related to server technology.- Install and maintain software on Windows server systems.- Interact with clients and vendors on server software support.

- Analyzes data processing problems and provides solutions by programming software changes, implementing software upgrades or developing new programs.- Review software specifications, test program applications and create end-user or technical documentation to support custom applications.- Technology support, develop hardware and software recommendations with price estimates for client proposals. - Participate in department business planning to ensure effective application of technology.- Work to solve problems related to computer technology.- Set up new computer systems, both the hardware and software; add new software applications to increase computer productivity.

- Provide local area network support for various file servers in the company.- LAN security and backups.- Daily trouble shooting and resolve low level LAN technical issues.- Work to solve problems related to computer technology.- Contact and request internal and external support for hardware and software problems.

- Provide local area network support for Medical Affairs/Sales.- First line of support for hardware and software problems.- Analyze data to produce high quality reports for department staff.- Coordinate with the Business Technology Center to request outside department assistance in resolving issues with the personal computers.

Master Of Business Administration - Mba, Decision Support Systems

Bachelor Of Business Administration - Bba, Finance, General