•Over 30 years experience in technology integration, complex contract/project management and staff development.•ITIL v3 Foundation certified.•ITIL v3 Service Operations certified.•COBIT Foundation certified.•Create and implement business plans to meet performance objectives through successful execution of effective business strategies.•Perform constant business process reviews to validate operational efficiencies and optimal service.•Communicate effectively at all levels, develop and maintain positive relations.•Set team budget, priorities and manage staff in bringing simultaneous complex projects/proposals to successful on-time and within budget to ensure customer satisfaction. •Develop/manage project scope, project schedule, resources and communications plan.•Direct electrical/mechnical engineers defining Data Center infrastructure requirements and design solutions. Direct staff responsible for all facilities and equipment related activities associated with the Tier II and Tier III Data Centers and remote telecommunications rooms operated by the State of Michigan. Monitor, analzye and react to environmental monitoring system alerts/alarms. Manage to plan and execute all Data Center maintenance and expansion activities that assure continuous 365 day operation. •Managed more than 300 staff to win a multi-year, multi-million dollar contract award that took more than 30 months to finalize. As the Prime contractor I negotiated sub-contractor agreements with multiple companies.•Managed a team of over 100 from numerous corporate divisions and sub-contractors in all aspects of a complex 1,500 location technology services project.•My goals are to utilize my knowledge and experience to advance my employers market position and to improve the level of efficiency government provides services to its constituents through great customer service and shared servics.Specialties: Client Relations and Customer Service • Employee Development and Retention • Team Facilitation • Technology Consulting • Business Growth • Complex Contract Negotiations and Management • Proposal Preparation • Complex Project Management • Contractor and Sub-contractor Management•Proficient with Microsoft Word, Excel, Powerpoint and Outlook. Microsoft certified in Outlook and Powerpoint.
Listed skills include Integration, Data Center, Telecommunications, Management, and 37 others.