Robert Wells Email & Phone Number

California, United States

California, United States

Entry level customer care representative maintaining high level of professionalism in providing top tier care of customers. Innate ability to develop and maintain relationships with key-decision makers for client accounts.Interact with customers via phone and email to assist with benefit inquiries.Knowledgeable of pharmaceuticals for prescription drug.

Oversee daily frontline functions of team members to ensure excellent customer service.Develops, and coach team members in upselling membership incentives to customers.Problem solving customer and team members matters.Trained new team members.Data entryEmail correspondence with manufacturers.