Robert Wickes Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Greater Chicago Area

Interacted with management of 15 establishments within one of the top 25 global food halls, to ensure effective operations and t0 support high revenue generation. Responsibilities• Actively review facility throughout shift to ensure an excellent customer experience for guests. Tasks included supporting all 15 vendors with bringing supplies, cleaning/bussing, greeting customers, and other operational duties• Set up and supported special events • Participated in inventory control and vendor orders• Trained new employees • Opening and closing duties

Greater Chicago Area

On the new-opening store team, assuming a number of responsibilities as assigned by the General Manager including supporting the kitchen, service, and front-of-house staffs.

Greater Chicago Area

Ran entertainment, food and beverage for private events. Supervised laser tag, whirleyball and other games to ensure guests had a great time while also remaining safe. Ensured event set-up and timing of food & beverage service aligned with what the customer wanted for each event. Trained incoming employees.

Greater Chicago Area

Summer job 2015-2017. Led tours of 100+ guests a day on the Chicago River. Trained guests on safety procedures prior to each tour. Complied will all maritime and Coast Guard rules and communicated with commercial river traffic during tours and delivered scripted and impromptu commentary while continually monitoring safety of guests.