Robert Williams Jr.

Robert Williams Jr. Email and Phone Number

Regulatory Change Management | AML Compliance | Accessibility Champion | Mentor @ PayPal
san jose, california, united states
Robert Williams Jr.'s Location
La Vista, Nebraska, United States, United States
About Robert Williams Jr.

I am a business professional that has been acknowledged for my collaboration skills, resilience & adaptability, as well as my ability to drive for results. I have successfully implemented small to large scale projects, products, features and business process improvement campaigns within the financial industry. I have experience working closely and cross functionally with Senior Leaders, Managers, Product Developers, Business Analysts, Customers and Stakeholders.

Robert Williams Jr.'s Current Company Details
PayPal

Paypal

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Regulatory Change Management | AML Compliance | Accessibility Champion | Mentor
san jose, california, united states
Website:
paypal.com
Employees:
30222
Robert Williams Jr. Work Experience Details
  • Paypal
    Regulatory Change Management Analyst
    Paypal Dec 2020 - Present
    La Vista, Nebraska, United States
    Provides readiness support on the release of new regulatory initiatives that impact Global Customer Operations Organization. Additionally, project management support and subject matter expertise is provided in the field of Consumer Protections, Complaints and Customer Accessibility.
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  • Paypal
    Regulatory Readiness Specialist
    Paypal Aug 2017 - Nov 2020
    La Vista, Nebraska, United States
    Responsible for the assessment and implementation of new regulatory obligations that impact Operations. Also responsible for the development of teammate materials for new/updated procedures tied to regulatory updates. Working knowledge of regulations and practical application of the regulatory obligations to existing functional areas within Operations.
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  • Paypal
    Self-Assessment & Effectiveness Aml Specialist
    Paypal Apr 2016 - Jul 2017
    La Vista, Nebraska, United States
    Reviewed all SARs for accuracy and submitted all SARs to FinCEN once review was completed. Responsible for providing feedback as applicable to teammates when errors were identified. Assisted with reviewing and scoring Narrative Assessments following AML trainings.
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  • Paypal
    Bsa/Aml Compliance Investigator
    Paypal Nov 2012 - Mar 2016
    La Vista, Nebraska, United States
    Assisted the Compliance Department with maintaining a comprehensive Anti-Money Laundering (AML) compliance program by creating Suspicious Activity Reports describing the scope of examinations and findings within PayPal and Venmo accounts.
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  • Paypal
    Merchant Services
    Paypal Apr 2011 - Oct 2012
    La Vista, Nebraska, United States
    Responsible for engaging with high-potential merchants which utilized the PayPal platform and provided support through every stage of their customer journey. As an advocate and voice of the merchant, I worked on their behalf to achieve a resolution to their queries.
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  • Paypal
    Customer Solutions Agent
    Paypal Mar 2009 - Mar 2011
    La Vista, Nebraska, United States
    As a frontline teammate, I was the primary point of contact for our customers and assisted them with resolving their account inquiries. While working with customers I provided practical solutions and proactive education to address future opportunities.
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  • Adt Security Services
    Customer Relations Manager
    Adt Security Services Jun 2004 - Aug 2009
    Papillion, Nebraska, United States
    Responsible for building and maintaining profitable relationships with key customers and handling escalated supervisory calls. Provided coaching and oversight of the relationship with customers handled by teammates to improve the overall customer service experience.
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  • Us Army
    United States Army
    Us Army Aug 2001 - Aug 2009
    Texas, United States
    Completed Basic Combat Training and underwent Advance Specialized Training to participate in the Support of Iraqi Freedom. Provides oversight for ensuring safety regulations and procedures are adhered to when handling dangerous and/or hazardous materials.
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Robert Williams Jr. Education Details

Frequently Asked Questions about Robert Williams Jr.

What company does Robert Williams Jr. work for?

Robert Williams Jr. works for Paypal

What is Robert Williams Jr.'s role at the current company?

Robert Williams Jr.'s current role is Regulatory Change Management | AML Compliance | Accessibility Champion | Mentor.

What schools did Robert Williams Jr. attend?

Robert Williams Jr. attended United States Army Schools & Centers, United States Army Schools & Centers.

Who are Robert Williams Jr.'s colleagues?

Robert Williams Jr.'s colleagues are Anirudh Singh, Swati Jain, Smitesh Sartale, Michael Williams, Jerel Mendoza, Tracy Chan, Scott Livingston.

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