Offering Business & Technology Advisory services to evolve Business and Technology relationships.At Swan Advisory Group, our mission is to guide organizations to their full business potential through unifying business and technology strategies. We support C-level Executives in setting technology direction leading to informed investment decisions and help navigate change by designing, and executing strategic plans that drive success. Leveraging industry best practices and insights, we… Show more Offering Business & Technology Advisory services to evolve Business and Technology relationships.At Swan Advisory Group, our mission is to guide organizations to their full business potential through unifying business and technology strategies. We support C-level Executives in setting technology direction leading to informed investment decisions and help navigate change by designing, and executing strategic plans that drive success. Leveraging industry best practices and insights, we enhance IT maturity, address operational and organizational challenges, mitigate risk, seize opportunities, and deliver innovative solutions.We collaborate with Client teams to create and sustain tailored strategies that align with dynamic business needs and technology landscapes, ensuring value-driven transformation is always acheivable.Our international experience and proven success in designing world-class IT functions position us as a trusted partner in delivering business-led transformational strategies with sustainable value-based outcomes.www.swanadvisorygroup.com Show less

As a member of the Technology, Strategy & Advisory practice with a focus on IT Strategy, Enterprise Architecture, Target Operating Models and IT Capability Maturity, areas of Client engagement include collaborating with C-Level Executives to set technology direction on which IT investment decisions will be based.• IT Strategy Refresh & Operating Model Assessment: landed a 3-month engagement with a wealth management firm based in NYC to assess the health of their IT function using an IT… Show more As a member of the Technology, Strategy & Advisory practice with a focus on IT Strategy, Enterprise Architecture, Target Operating Models and IT Capability Maturity, areas of Client engagement include collaborating with C-Level Executives to set technology direction on which IT investment decisions will be based.• IT Strategy Refresh & Operating Model Assessment: landed a 3-month engagement with a wealth management firm based in NYC to assess the health of their IT function using an IT Capability Model heatmap with supporting organization and financial overlay.• Enterprise Architecture Point of View: owned a pre-sales EA PoV Solution Brief that outlines a typical EA Framework and describes ‘What a Good EA Practice Looks Like’ in terms of capabilities required from an Enterprise Architecture team.• Enterprise Architecture Advisory: consulted with the Chief Architect of a major northwestern hospital on topics ranging from strategic planning, governance cyber security, compliance, and industry trends in digital patient experiences.• Pre-Sales Support: working as a member of a cross-functional pre-sales team to prepare and present RfP response proposals that position AHEAD as their partner of choice. Show less

With a remit to help Clients envision their future technology operating model, define the right governance and strategic functions, and create a framework for IT to operate as an agile, flexible, and resilient function, remote engagements have included:• Lead Operating Model SME: working with the CIO and IT Management team of our multi-billion $ building manufacturing client, developed a capability-based operating model and organization redesign to support an IT restructure.• Lead Agile… Show more With a remit to help Clients envision their future technology operating model, define the right governance and strategic functions, and create a framework for IT to operate as an agile, flexible, and resilient function, remote engagements have included:• Lead Operating Model SME: working with the CIO and IT Management team of our multi-billion $ building manufacturing client, developed a capability-based operating model and organization redesign to support an IT restructure.• Lead Agile Consultant: worked as Agile SME to write a series of Standard Operating Procedures underpinning the Agile Standards Framework to satisfy internal Audit risk points for our healthcare client.• IT Service Management SME: won an 8-week, $156k project to complete an ITIL Maturity Assessment of 24 service management processes.• Technology Modernization & Application Rationalization: At the request of the CIO of our Healthcare Client to reduce technical complexity and costs, I led a small team to document business capabilities and mapped to application portfolio to identify functional overlap and duplication. Then evaluated the technology estate to seek consolidation and re-platforming opportunities that yielded lower OPEX and headcount costs. Show less

An experienced Management Consultant offering Advisory & Assurance services to Clients undertaking Digital Transformation. As a contributing member of the Strategy, Cyber & Project Practices, key consulting engagements delivered include:• Digital Identity Strategy: collaboration with Client teams to design necessary Cyber capabilities, a supporting transformation roadmap and investment case options to support our global Insurance clients drive towards digital platforms.• Cloud… Show more An experienced Management Consultant offering Advisory & Assurance services to Clients undertaking Digital Transformation. As a contributing member of the Strategy, Cyber & Project Practices, key consulting engagements delivered include:• Digital Identity Strategy: collaboration with Client teams to design necessary Cyber capabilities, a supporting transformation roadmap and investment case options to support our global Insurance clients drive towards digital platforms.• Cloud Strategy Consultant: Delivered a Cloud Strategy & Architecture, 3-year Business case for the UK Healthcare Regulator to mitigate EoS infrastructure.• MSSP Integration: negotiated the Government G-Cloud commercial framework and tri-Party operational integration of a Managed Security Service Provider into the SecOps function for our financial client.• IT Run Target Operating Model Design: delivered a Bi-Model IT Strategy and Operating Model as the basis for an IT restructure for our Insurance client.• Product-based Target Operating Model: adopted the CIOs vision to design a 3-Tier Product-based Operating Model as IT shifted towards a fully integrated business partnership operating in a true Product-led, DevOps environment. Show less

Contract and interim engagements providing Technology Leadership, Advisory and Business change services to UK and International clients.Client: CIVIL AVIATION AUTHORITYRole: Program Director, Performance & Process ImprovementSupported CAA’s strategic plan by improving the efficiency and effectiveness of the CAA whilst helping it to become a better regulator and improving choice and value for consumers.Responsible for facilitating consensus across the Executive Committee to… Show more Contract and interim engagements providing Technology Leadership, Advisory and Business change services to UK and International clients.Client: CIVIL AVIATION AUTHORITYRole: Program Director, Performance & Process ImprovementSupported CAA’s strategic plan by improving the efficiency and effectiveness of the CAA whilst helping it to become a better regulator and improving choice and value for consumers.Responsible for facilitating consensus across the Executive Committee to design the Target Operating Model, Enterprise Architecture and Transformation Roadmap.Client: BRITISH AMERICAN TOBACCORole: Chief Information Security Officer (interim)Responsible for the interim management of the global cyber team and spearheading turnaround of an audit-led and problematic multi-year £38m IT security transformation to resolve a fragmented IT Security function.Role: VP, Technology Strategy & ArchitectureResponsible for recruiting a team of EAs and SAs and completing strategic roadmap work across the newly created Enterprise Architecture function to resolve a fragmented and de-centralized IT estate following numerous global mergers and acquisitions, securing project approvals from IT leadership circa £100m.Client: AGA KHAN DEVELOPMENT NETWORKRole: Director of Technology (Interim)Defined the technology modernization blueprint and operating model to resolve an insecure IT environment and improve IT capabilities.Client: Border Systems, UK Home OfficeRole: Enterprise Architecture & Project Management ConsultantResponsible for planning a key transformation initiative to restructure the technology solution delivery function of Border Force. Contributed to development of a Border Systems workforce capability-based Target Operating Model delivered in response to critical assessments of the Enterprise Architecture and PMO functions with a specific focus on cyber security, risk management and data management. Show less

Managed the team that developed and deployed the smartcard authentication component of the NHS SPINE project.

Authored the Information Security Policy Framework to provide security policy, standards and procedures to the network infrastructure that enable Internet access and electronic messaging between various Government Ministries and the Island communities.

Lead a biometric device due diligence engagement and Business development opportunities in the Information Security space.

Lead Client engagements and Business development opportunities within the Centre for eBusiness Innovation practice. Primary assignment was to interface and co-ordinate 11 Banks within the Kingdom of Saudi Arabia to produce a high-level design of a national Public Key Infrastructure for the Saudi Arabia Monetary Agency (SAMA).

Provided IT Security consultancy for the technical infrastructure and billing & payment processing function for the Orangeworld eCommerce Portal.

Gained assurance of key management compliance to offer VISA transactions through their ATM network.

Lead and mentored the Security and Change Analyst team to implement IT security processes, firewall administration activities and provide security specifications for an online banking application.

Managed the implementation of network, communications and security infrastructures for the Bell Canada Internet Infrastructure Redesign Project to support an eCommerce web portal and call-centre integration. Application functionality offered online bill presentment and payment processing for 4-6m retail customers and Internet connectivity for the 40k+ BELL Canada user community.