Robert Wilson Email & Phone Number

Indianapolis, Indiana, United States

• Receiving.• Customer Liaison.• Performs force set-ups.• Calibrations in the following areas: Force, Torque, Pressure, Dimensional, Crimpers & Scales.• Inspects Hoist, Slings (Webbed and Mechanical), Full body Harnesses & Lanyards.• Ordering of repaired parts, if needed• Training in the following areas: • Initiates calibration procedures and revisions, Initiates datasheet revisions, & being the primary custodian for ISL-IMC (Indiana Standards Laboratory – Indiana Maintenance Center) tool check-in & tool transfer.

Beech Grove, Indiana

* Troubleshoot, test and repair Super Buddy Satellite Dish Meters for field technicians.* Troubleshot down to component level.* Unsolder and resoldered broken and/or damaged components to motherboard of meter.* Use O-scope, multi-meter, solder iron and power supply to test meters while repairing meters.* Working in a shop environment, at a work bench, testing, calibrating and repairing satellite meters.

Indianapolis, Indiana Area

• Engage in field and warehouse activities such as bed decontamination and product cleaning.• Assist with equipment transfers to other service centers.• Assist in maintaining an accurate on site inventory.• Follow Standard Operating Procedures (SOPs) and comply with the standards for Continuous Improvement.• Delivers and removes products as well as completes functional checks. • Coordinate parts ordering/shipping.• Conducts technical in-service to customers. • Uses test equipment for products assigned. • Uses manufacturers’ service manuals and documentation to provide initial troubleshooting and/or minor repairs. • Trained and able to perform minor repairs on products. These include (Pre-Installation and Preventive Maintenance, Routine Maintenance (RM’s), component replacement and minor cosmetic repairs. • Dedicated to providing excellent customer service. Develops and maintains strong and effective relationships with various levels of internal and external customers. • Use of the hand-held device for tracking completed and assigned work. • Maintains a clean and safe work environment including 5S activities. Safety training, meeting and medical testing requirements are kept up-to-date. Operates safely and within guidelines or regulations. Demonstrates a pro-active approach towards safety, health, and quality in compliance with all company, governmental and customer regulations. • Collaborates and communicates effectively with sales, co-workers, other departments and customers.• Exhibits excellent time management skills. Meets project deadlines (i.e. upgrades, mods).• Participates in the on-call rotation to provide 24/7 coverage.• Ability to learn and comply with standard work processes/procedures as established by the Company.• Excellent verbal and written communication skills. • Priority One complaint documentation.• Adherence to all company policies and procedures.

Indianapolis, Indiana Area

• Performs reconnects, requested and non-pay disconnects, and changes of service, while adhering to: Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide (or remove) services to the customer.• Pre-wires single dwelling units and multiple dwelling units (MDUs) in order to provide ready hook-up capabilities at the time of moving in.• Performs service calls.• Reviews all requested services with the customer in order to ensure understanding and agreement. • Troubleshoots the drop from the tap to the customer’s equipment.• Installs and removes converters in order to provide customer with upgrades or downgrades in service and determines acceptability of service by reviewing picture quality following connection of cable service in order to provide the best possible service for the customer. • Provides the customer with materials regarding channel line-up, use of converter, and company policies as they relate to the customer as well as demonstrates these skills in order to educate the customer on the use of the equipment and company guidelines.

Indianapolis, Indiana Area

• R&E (Radio and Electronic) Technician for local Aircraft Repair Company.• Worked on Boeing 727’s (Fed Ex), 737’s (United Airlines).• Inspected and installed antennas, radios, controls modules and minor equipment.• Trained in replacing windows, reconditioning panels, cleaning and reconditioning seats within the flight deck.• Have some experience in operating operational checks from the flight deck• Performed VHF, ACARRS and other various aircraft modifications.

Indianapolis, Indiana Area

• Fabricated wiring harnesses for King Air 350 aircrafts, to install GPS systems.• Performed maintenance on Barons, Hawkers 800 & 900 and Premier I aircrafts.• Troubleshot entertainment systems, pitot static systems and ordered parts at customers request.

Indianapolis, Indiana Area

• Installed upgraded entertainment systems on Boeing 737.• Repaired entertainment systems on Challengers and Learjets.• Wireless internet on Bombardier Challenger and various testing, upgrading and troubleshooting on Challengers and Learjets.• Ordered parts as required or at customer’s request.

Indianapolis, Indiana Area

• R&E (Radio and Electronic) Technician for local Aircraft Repair Company.• Working on Boeing 727’s (Fed Ex), 737’s (United Airlines).• Inspecting and installing antennas, radios, controls modules and minor equipment.• Have been trained in replacing windows, reconditioning panels, cleaning and reconditioning seats within the flight deck.• Have some experience in operating some operational checks from the flight deck

North Carolina, South Carolina And Virginia Areas

Worked as a contractor performing electrical repairs.· Performed inspections, repairs, preventative maintenance and service for a variety of electrical equipment which include but is not limited to radial arm saws, panel saws, pipe threaders, line cutters, glass cutters, carpet cutters and carpet and vinyl racks.· Serviced numerous Home Depot, Lowe’s, Wal-mart, Sherwin-Williams and other paint and carpet stores in North Carolina, South Carolina and Virginia.· Traveled up to 300 miles daily to perform my duties.· Responsible for maintenance of company vehicle housed at residence.· Performed inventory of parts on vehicle and order replacement parts when necessary.

Various Locations Through Out The United States And Hawaii

Tested, calibrated, removed and replaced navigational systems and other special equipment on the United States Army’s Rotary Wing aircraft.· Acted as trouble shooter for systems on all levels including component level and reinstalled those parts back into the aircrafts.

Associate Of Science - As, Information Technology

Associate Of Science (A.S.), Electrical/Electronic Technology, 2.2

Diploma, Basic Skills And Developmental/Remedial Education, 2.3