Robert Wolfson Email & Phone Number

R•Lux is a buy, sell, trade and service. We carry new, used, antique and repurposed and new old stock products. We also carry products that we call r•Luxed - this means modified one of a kind items.

Silver Spring, Maryland

Hanover, Maryland

• Daily dialogue with sales associates, department leads and department supervisors designed to drive sales productivity • Sales floor lead to ensure employee engagement and world class customer service • Monthly one on one meetings to build strong sales foundations with associates• Conducted group training for the roll out of new products• Driving company initiatives to increase sales and raise net operating profit.• Managing the P&L to ensure overall business profitability • Inventory Management

Multiple Locations

Awarded Presidents Award in 2009 and 2010. Trained and developed fiscal year 2014 Presidents Award winner.• In charge of all HR issues regarding sexual harassment notice, employee conflict resolution, employee corrective action (disciplinary action), terminations and unemployment hearings• Conducted bi-monthly employee reviews with the sales staff to set goals and address any performance issues• Recruited, hired and trained staff of associates, technicians and teachers using the company's online tools and cold recruiting by visiting other businesses• Responsible for all new hire employee training and development, as well as upper level manager training• Counseled employees that are not meeting their performance expectations• Maintained positive customer service experience by regular execution of sales staff development thru role plays, staff meetings and customer outreach• Responsible for handling payroll and scheduling all of the employees• Maintained Positive EBITDA growth for all three assigned locations• Managed monthly P&L statements to lower operating expenses and increase store revenue• Created customer outreach campaigns designed to drive in store traffic, sales and company initiatives• Responsible for business analysis, P&L management and task management• Handle the analysis of employee preparedness for promotion

Multiple Locations

• Recruit, hire and train sales team to ensure all sales staff could meet their expected sales goals and grow to be future leaders of the company.• Multiple employees under my guidance were promoted to Assistant Managers, Store Managers and Area Managers• Conducted Bi-Annual inventory audits of base store and satellite stores to ensure inventory accuracy and maintain low inventory shrinkage• Responsible for the organization and execution of the set-up of new stores for Grand Openings• Maintained visual aesthetics within locations to aid in positive sales performance and strong customer experience• Recognized multiple times for outstanding sales performance

Ridgeland, Mississippi

• Driving sales performance by executing company sales strategies • Recruit, hire and train sales staff and management staff• Create displays to promote new products and to support sessional merchandising themes• Introduced multiple new product lines to the local market with high level of sales returns• Increased year over year sales in 1994 and in 1995