Robert Woolley Email & Phone Number

Somerset

• Responsibilities and Key Skills:
• Building and implementing highly technical customised functionality in ADP HR.net.
• Supporting updates and essential work-streams to deliver new functionality and ensure smooth implementation
• Planning and executing quality assurance tests on new projects and solutions.
• Coordinating with clients and facilitating installations and configuration of customised ADP HR.net systems.
• Creating change requests (documentation/solution/estimates/design/QA/ deployment and support/overall management of work package) and ensuring delivery change requests in its entirety.

Worle, UK

• Responsibilities and Key Skills:
• Configuration of HR.net Systems.
• Providing high level support to internal personnel and clients.
• Working as a senior member of the team and being a high level escalation point within the team.
• Building and maintaining strong relationships that help improve services to clients.
• Displaying high level case management skills when handling multiple caseloads and prioritising urgent payroll cases with immovable commit deadlines.

Taunton, UK

• Responsibilities and Key Skills:
• Overseeing the day-to-day running of the surgery's computer systems and providing assistance with any IT issues.
• Investigating issues on PC’s, laptops, printers, scanners and servers
• Installing and configuring new hardware and software.
• Design and development of the surgery's internet and intranet systems, including coding using both HTML and Joomla solutions.
• Providing training to personnel on new systems and policies.

Bachelor’S Degree

Hnd