Roberta Jones Email and Phone Number
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Customer Success Account Manager with extensive expertise in PreK-Adult Educational Technology. Strengths include successful project management, team building, sales/marketing strategy planning and implementation, product training, presentation skills, and the ability to multi-task in a fast paced environment. Passionate about customer success, big-picture forward thinking, while also being highly analytical and thorough in developing and executing project plans.Strong communicator with a proven track record working directly with internal and external stakeholders marketing and implementing innovative product solutions to build revenue. A team player with a willingness to do “whatever it takes” to cultivate and nurture life-long partnerships.
Pearson
View- Website:
- pearson.com
- Employees:
- 28749
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Educational SpecialistPearson Oct 2017 - PresentFlorida -
Manager, Global Sales Strategy And MarketingHoughton Mifflin Harcourt Dec 2013 - Jun 2017• Support the overall efforts of the sales team by collaborating in the creation of local, state, and regional specific informational documents and marketing assets.• Design work flow charts to communicate pertinent details and timelines of campaigns to the project team.• Collaboratively plan, launch and analyze summary data of marketing campaigns to help build sales pipeline.• Support the planning of conferences and events by identifying, assembling and coordinating collateral requirements.• Create and support landing pages and campaigns to promote state adoptions and initiatives.• Coordinate with State Depository to create pricing spreadsheets to assist sales team and their districts in the ordering process.• Navigate ThinkCentral to acquire course specific details and create content based marketing documents to aid in generating revenue in targeted strategic accounts.• Populate wizard templates and manage campaign process through Marketing Studio to ensure timely deliverables to meet strategic initiative deadlines. • Post and manage documents on the corporate Sales Hub.• Create customized state specific course brochures based upon bid details.• Assist with state adoption submissions and state review committee sample pack coordination.• Create surveys in SurveyMonkey to gather data related to specific projects and campaigns to help determine effectiveness of messaging.• Facilitate and manage the process of creating strategic invites, program ads, posters, and banners.• Assist in building product awareness and promotional campaigns on the state, local and regional level.• Communicate on a regular basis with Global Sales Strategy and Marketing colleagues, Sales, Product Management, Product Marketing and Corporate Marketing to ensure all project goals and objectives are met. -
Director, Partner Relations And Project ManagementBeanstalk Innovation May 2012 - Oct 2013• Served as liaison between business partners and the Beanstalk Executive team in all aspects of the sales and project management process (e.g. sales update calls, RFP submissions, educational symposiums, and marketing campaigns). • Created and managed end to end project plans to the task level, tracking timelines and providing check points to ensure timely deliverables.• Initiated sales in new accounts and generated additional revenue within existing accounts via calls, emails, campaigns, virtual presentations and coordination of special events. • Involved in new product quality assurance and control, as well as marketplace awareness via customized collateral and campaigns.• Facilitated and managed the planning, marketing and execution of conference participation, customer events and partner sponsorships.• Maintained strong, ongoing channels of communication with all stakeholders to ensure all project issues and risks were addressed and resolved in a timely manner. -
Strategic Account ExecutiveHoughton Mifflin Harcourt 2004 - 2012• Member of top producing strategic sales team with exclusive territory control and goal of penetrating key, named accounts around the nation and closing significant deals with the largest prospects in the company’s targeted field. • Developed accurate forecasts in Salesforce.com for the scheduled closure of sales by identifying funding sources, the scheduled availability of funding and the dates for final decisions. • Coordinated the pre- and post-sales issues of customers with various support departments to ensure satisfaction and a positive, life-long rapport. • Involved in BYOD (bring your own device) initiatives, which incorporated delivery of content via iPads and various mobile devices.• Facilitated community involvement via partnerships with public libraries, SUNS baseball sports venue, and local McDonalds restaurants.• Supported expansion of state-wide curriculum management portal which enhanced the teaching and learning experience by connecting best practices, instructional strategies, lesson plans, and resources that enabled measurable student achievement and collaboration in the broader district-wide learning community.• Conducted in person and remote training and sales presentations.• Participated in all Fulton County Education Foundation Board Meetings as a contributing Board Member. • Member of Duval County Public Schools Instructional Enhancement Team involved in collaborating with stakeholders (e.g. leadership, district personnel, community organizations, parents, etc.) to plan and monitor services to positively impact student achievement. -
Curriculum Implementation SpecialistCompass Learning (Now Edgenuity Inc.) 2002 - 2004• Delivered and exceeded targeted billable days of professional development through actively pursuing and achieving the renewal of professional services contracts. • Provided leadership to senior level management of high profile strategic accounts in development of innovative, well-managed implementation plans that seamlessly integrated CompassLearning into classroom instruction.• Facilitated train-the-trainer model, provided classroom modeling and created training materials and customer support documentation in large strategic urban district implementations.• Analyzed student data and reports in order to customize curriculum content via the learning management system to increase student performance on standardized tests. • Strategized with regional marketing managers and technical support team members, utilized current research and content knowledge in working with customers, to assess needs, design and articulate goals, and develop implementation and evaluation plans for client school districts and school sites. • Designed and presented project implementation strategies to peers via virtual sessions. -
Curriculum Implementation SpecialistPearson Education 1993 - 2002• Facilitated training on SuccessMaker courseware and technology basics• Assisted districts in accessing and analyzing student performance data from SuccessMaker reports in order to guide teacher intervention strategies for improved student achievement on state accountability exams and standardized tests• Partnered with district/site level executive leadership teams in development of innovative, well- managed implementation and evaluations plans by developing program guidelines, procedures and policies• Provided key high profile strategic accounts with in-depth Program Usage and Content Analysis Evaluations • Provided sites with download of student enrollment from District database• Assisted teachers with integrating technology into the classroom through developing and modeling effective program implementation strategies• Completed correlation of SuccessMaker software to Florida Sunshine State Standards and Florida Grade Level Expectations in order to improve student performance on standardized tests • Created and continually updated SuccessAcrossBroward website • Provided site with scheduling and motivational strategies for achieving results• Communicated regularly with Manager, Sales Rep, Field Engineer, District/Site level Administrators, Tech Facilitator and all personnel involved in the program in order to ensure the efficacy of the implementation• Updated Oracle reporting system on a daily basis - expense report, timecard
Roberta Jones Skills
Roberta Jones Education Details
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Elementary Education And Teaching/Psychology -
Elementary Education/Psychology
Frequently Asked Questions about Roberta Jones
What company does Roberta Jones work for?
Roberta Jones works for Pearson
What is Roberta Jones's role at the current company?
Roberta Jones's current role is Customer Success Account Manager.
What is Roberta Jones's email address?
Roberta Jones's email address is ro****@****son.com
What schools did Roberta Jones attend?
Roberta Jones attended Rowan University, Rowan University.
What skills is Roberta Jones known for?
Roberta Jones has skills like Curriculum Design, Content Management, Strategic Partnerships, Public Relations, Project Management, Staff Development, Teacher Training, Team Oriented, Salesforce.com, Sales Process, Sales Management, Communication Skills.
Who are Roberta Jones's colleagues?
Roberta Jones's colleagues are Cary Luna, Raymond Shaw, Crystal Volkman, Marsha Finley, Daniela Urbani, Jennifer Dow, Lindsay Hopson.
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Roberta Jones
Greater Chicago Area1usfoods.com1 (847) 7XXXXXXX
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Roberta Sperlak
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Roberta Jones
Gaithersburg, Md
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