Roberta Hernandez
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Roberta Hernandez Email & Phone Number

Customer Service Expert | Multilingual Support at State Farm
Location: Phoenix, Arizona, United States 4 work roles 1 school
1 work email found @cyracom.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 86%

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Work email r****@cyracom.com
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Current company
Role
Customer Service Expert | Multilingual Support
Location
Phoenix, Arizona, United States
Company size

Who is Roberta Hernandez? Overview

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Roberta Hernandez is listed as Customer Service Expert | Multilingual Support at State Farm, a with 90037 employees, based in Phoenix, Arizona, United States. AeroLeads shows a work email signal at cyracom.com and a matched LinkedIn profile for Roberta Hernandez.

Roberta Hernandez previously worked as Express Claims Associate at State Farm and Disk Jockey at Robertitx. Roberta Hernandez holds Associate'S Degree, Music Production from Los Angeles Film School.

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{first_initial}{last}@cyracom.com
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Profile bio

About Roberta Hernandez

Prospective audio producer and engineer with a passion for reggaeton and dance music. I have been working as a DJ and producer independently since 2017 and been getting formal schooling through the Los Angles Film School since June of 2020. I have worked in clubs around the country bringing compelling house and reggaeton music that gets audiences going.With the formal schooling I have been receiving through the Los Angeles Film School's Associates in Music Production program I have learned how to use several DAW systems extensively including Pro Tools, Ableton and Logic Pro. My experience as a DJ has made me very meticulous when it comes to wave form levels and sound synchronization. My work as a DJ has also taught me to assess, tackle and solve time sensitive issues efficiently and effectively.My energetic and vibrant personality makes me a great communicator and a phenomenal networker. Taking initiative, stepping out of my comfort zone and learning new material are things I do not shy away from and am eager to do. Being a transgender woman of color has taught me that there is a lot of uncharted territory for people like me in any industry, and it is my duty to pave the way for others trying to do the same and show emotional intelligence and empathy to others as I wish them to show onto me.

Current workplace

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State Farm
State Farm
Customer Service Expert | Multilingual Support
bloomington, illinois, united states
Website
Employees
90037
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4 roles · 10 years

Roberta Hernandez work experience

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Express Claims Associate

Current

Phoenix, Arizona, United States

Jan 2023 - Present

Disk Jockey

Current
Robertitx

United States

I started my career as a DJ in 2017 after a friend asked if I wanted to try spinning vinyl records at her bar residency. Since then I have had the pleasure of playing club stages all across the country from Los Angeles to New York City and several cities in between. My experience has made me proficient in using DJ mixing software like Rekordbox, Virtual DJ and Serato. Along with that, I am also versed in using standalone equipment like DJX controllers and CDJ turntables. Since every club stage is different, I've had to become adaptable and quick on my feet to troubleshoot any equipment issues. This has ultimately made me versed in live mixing and equipment setup. It's important to know what what cables go where especially when things go awry and whoever is running sound isn't immediately available.As an independent DJ, I have had to learn to be my own manager and advocate for myself. Closed mouths don't get fed and learning how to network is something you have to be comfortable with if you want to get work on your own. I've had to learn quickly over the years that knowing my worth and to voice my needs with promoters is important to ensure my needs as a performer are met. Even if this did start off as a hobby, I have now been able to monetize my talents and have fun doing it. Over the years I have had the joy of helping create spaces for other transgender and BIPOC folk to enjoy nightlife without fear of prejudice. One of my greatest achievements has been organizing my own Pride event centering queer Latinx individuals and raising $1000 for undocumented trans migrants. Advocacy has always been something I have been passionate about, and helping those under-represented voices has been something I've taken joy in uplifting in my work as a DJ.

2017 - Present ~9 yrs 7 mos

Video-Remote Spanish Interpreter

As a Spanish Interpreter I have had to learn to be adaptable and patient in order to adequately handle sensitive conversations with minimal interaction. I've had to immerse myself into scenarios out fo my day to day and learn the ins-and-outs of different industries to correctly interpret for them if I am ever thrown into such scenarios. I have learned how to keep confidentiality on banking interactions and maintain HIPAA compliance for healthcare calls. As a video remote interpreter I have had to be learn to have emotional empathy for people of all backgrounds. While this is important, it is also necessary that I maintaining my composure and my roll as the interpreter completely conduit to ensure a complete and accurate interpretation. Additionally, I have had to learn assertiveness to help maintain control over conversations especially when emotions run high. During my time with Cyracom, I have had the pleasure of helping train new employees on company guidelines and help foster their language learning capabilities. Knowing how to speak two languages is great, but, being able to find the correlations between the two spanning everything from grammar and cultural dialect, and being able to do so quickly, is what's really impressive. This is not something that everyone can easily master and can be overwhelming for most just starting, which is why I have enjoyed helping mentor new employees with my knowledge I've acquired from my successes and my mistakes.This job has made me a chameleon who is quick to adapt to whatever scenario I'm in and be able to find solutions quickly to any language discrepancies or inquiries I may have. Not being afraid to ask clarifying questions to my clients and non-English speakers is important in making sure I can correctly communicate what each person has to say.

Apr 2018 - Jan 2023

Assistant Manager

Tucson, Arizona, United States

Four years managing Arizona's leading independent record store in two different locations in Tucson, Arizona. I have done all aspects of business from retail sales, receiving product shipments, locating and shipping online sales, buying and appraising used merchandise, product merchandizing and used product cleaning and refurbishing. I know the ins and outs of music merchandise sales and learned how to spot trends in music and diversify my knowledge of pop culture.

Nov 2013 - Dec 2017
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1 education record

Roberta Hernandez education

FAQ

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What company does Roberta Hernandez work for?

Roberta Hernandez works for State Farm.

What is Roberta Hernandez's role at State Farm?

Roberta Hernandez is listed as Customer Service Expert | Multilingual Support at State Farm.

What is Roberta Hernandez's email address?

AeroLeads has found 1 work email signal at @cyracom.com for Roberta Hernandez at State Farm.

Where is Roberta Hernandez based?

Roberta Hernandez is based in Phoenix, Arizona, United States while working with State Farm.

What companies has Roberta Hernandez worked for?

Roberta Hernandez has worked for State Farm, Robertitx, Cyracom International Inc, and Zia Record Exchange.

Who are Roberta Hernandez's colleagues at State Farm?

Roberta Hernandez's colleagues at State Farm include Ashlee Ropple, Boni Johnston, Tess Mordecai, Mike Aimone, and Alondra G..

How can I contact Roberta Hernandez?

You can use AeroLeads to view verified contact signals for Roberta Hernandez at State Farm, including work email, phone, and LinkedIn data when available.

What schools did Roberta Hernandez attend?

Roberta Hernandez holds Associate'S Degree, Music Production from Los Angeles Film School.

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